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Human Resource Management at a Telecommunications Company

high level of reliance on technical skills of relatively few employees as well as services standards, at both customer contact poi...

The Benefit of Formalized Processes in an Organization

finance management, human resource management and IT processes. The value and advantages of formalizing and documenting those proc...

Sales Management

are many ways to motivate a sales force. Carmichael (2009) suggests: set clear expectations which tells the people exactly what is...

HRM as a Self Descriptive Term

way of performing a task, this was seen in the well known studies at Bethlehem Steel works, it was also seen in the work of Frank ...

Models of Management in Law Enforcement

In fifteen pages this research paper discusses the traditional paramilitary police management model as opposed to the new COPPS ma...

CHANGE MANAEMENT MODELS - CONTRASTING AND COMPARING

Andersons nine phases: preparing to lead the change; creating vision, commitment and capacity; assessing the situation to determin...

TQM and HRM

Marvin, 2000). Underlying this definition is the implication and philosophy that focuses on employee commitment and motivation, me...

Object Oriented Database Systems (OODB)

by no means efficient. Ahn and Kim (2002) write that the upper layers of an OO database management system "should be adapted to t...

Task Management and Quality

this may mean excellent products, excellent service, excellent work practices, such as good motivation and reward schemes, for som...

Public Administration

States Postal Service (USPS) is a massive organization, serving every individual, company, organization and so forth in the countr...

Challenges to HRM in the Twenty-First Century

issues that could be considered when considering the changes in the labour market in conjunction with changing market needs. Issue...

Memorandum on Widget Manufacturing Issues

must specialize in producing those goods in which they have a comparative advantage. They maximize their combined output and allo...

Reviewing an Article on Managing Across Cultures

the author says little and claims that there is no direct literature to report. Of course, this is not unusual because sometimes s...

Abraham Maslow, the Hawthorne Studies, and Management's Human Relations School

impact on both the quality and productivity of the workplace. It showed that any environmental changes, could, in the short term i...

Financial Comparative Analysis of HCA Inc. and Tenet Healthcare Corp.

birth though to death with general and acute facilities as well as specialised facilities such as cardiology, oncology, orthopaedi...

Kentucky Fried Chicken and Quality Management

from the drive-through window (DTW) operation. In the DTW, it seemed as though service was hugely slow. Adding to that, t...

Approaches to Conflict Management

mind. Your opponent might change your mind. More important, if your opponent had used Rogerian persuasion on you to enlist your ...

Software Development Team Management

In fourteen pages this paper examines global management of MSD Ltd.'s software development in a consideration of relevant issues, ...

Value of Leadership

century, and now in the early twenty-first, there is a tendency to treat human resources as more valuable than ever before. Each a...

Evolution of Management from the 1950s through the 1990s

has heightened both production and attention to human capital and likely, these trends will continue through the twenty-first cent...

Operations Management and IT, TQM, and JIT Effects

* Manufacturing flexibility is essential (Green and Inman, 2000). * Customers define quality (Green and Inman, 2000). * Team effor...

Quality Costs

so as to enable production and service at the most economical levels which allow full customer satisfaction" (Feigenbaum, 1999). ...

Educator Supervision and Appraisal

1993, p. 15). The purpose of supervision in any field is to "ensure that staff performance is up to standard, organisational and ...

History of Southwest Airlines

In eleven pages this research paper examines Southwest Airlines in an overview that includes corporate history, management philoso...

3 Major Airlines and Management

rate of 9.1 percent for the fiscal year ended June, 1997, for total revenues of $13,590,000. Until the fall of 1996, Deltas stock...

Critical Review of Management and Ethics Texts

In five pages this paper examines the motivational and management techniques contained within The Power of Positive Thinking by No...

Middle Managers and TQM Implementation Implications

either business type or size. Future research could be limited to a particular SIC code for intra-industry comparisons between fi...

Personal Management Approach

In six pages crucial issues pertaining to management and its constant changes are included in this analysis of a personal manageme...

Total Quality Achievement

Production and services quality management are the focus of this paper consisting of five pages and includes the Total Quality Man...

Asian Capitalism and How the Japanese Have Approached It

This eight paper paper explores the sometimes incongruous concept of capitalism in Asia. In the years following World War II the ...