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Essays 511 - 540

Service Quality and Process Improvements: A Teaching Case Study

conjunction with the context information provided in the case to draft a solution. In doing so, they often take the part of a "cha...

CALIFORNIA PIZZA KITCHEN AND CUSTOMER SATISFACTION

The restaurant business is a very difficult one in which to operate. If everything isnt just right, from the food, to the service,...

The Re-designing of Job Specifications

more of a smaller part of each task, to increase efficiency, this is an approach that is linked to the efficiency approach. The r...

The Defunct Project to Build a Rail Link to Edinburgh Airport

the final project was determined a feasibility study took place to identify the various options that were available for the buildi...

Healthy Food Access in Food Deserts

problem as it exists in public schools around the country. Of course, there already exists some degree of regulation over what goe...

Leadership Skills and Open Communication at Mattel

blame rests with the leaders of that organization. Even multinational corporations are no different. Reports from toy giant Mattel...

British Airways - Quality of Operations

good definition, but it does not help with a framework, the key is to assess how this may be assessed in a measurable manner....

Air Traffic Control as a Career

safe by directing air traffic. This paper considers why the student is considering choosing this for a career. Discussion Air tra...

A Case Study on Accounting

applicable, as a loss of ?5 or even ?9 would be less than a loss of ?10. However for the purposes of this paper, and as it is know...

The Impact of Female Writers in Early American Society

to hear, these discourses are important and add to American historical knowledge. Jacobs, in Life of a Slave Girl of course incor...

Auteur Film Director John Ford

Valance (1962). The films beginning, breathtaking shots of Monument Valley (which the director would make repeated use of in subs...

Creating Brand Name Recognition

name gives consumers a reason to favor one product over another of similar quality and price. A brand name can have both a functio...

Eliminating Inspection of Garage Doors by Acme Doors

eliminating the inspection step of the manufacturing process. TQM was born of an effort to increase quality while simultaneously ...

Comparing Laurence Olivier's 1948 Film 'Hamlet' with William Shakespeare's Play

subject which had been taboo in Shakespeares time - with Ophelia), betrayal (Queen Gertrudes incestuous marriage to her brother-in...

Manufacturing and TQM

First however, its important to find out ways to get management on board. While most...

Software Quality and Configuration Management

activities that are undertaken. In reality there are many services that configuration management may provide any project, here i...

Positive and Negative Impacts of TV News

2003). In more recent times we hear that many of the journalists today are liberals and as such are biased in how they present the...

Review of Article on Education

expectations for minority students" (Pettus and Allain, 1999). The study took place at James Madison University. More specifical...

The Monster Element in Mary Shelley's Frankenstein

seemingly to detain me, but I escaped, and rushed down stairs. I took refuge in the courtyard belonging to the house which I inhab...

Knowledge and Success Factors in Project Management

and measurement. This is an initiating point and is errors are made here subsequent processes will have the potential of compoundi...

QUALITY AND DEMAND

The result for SK Shanghai was, of course, a better and stronger face in the marketplace, which, of course, attracted consumers. B...

Questions About Project Management Articles

all can be outlined and appreciated. For example, if this is a project for a new supermarket it may include all elements from the ...

Disney, the Epitome of the Entrepreneurial Spiral

entrepreneurial spiral. It is the success of the entrepreneurial spiral in Disney that helped them ride out a number of threats to...

TOTAL QUALITY MANAGEMENT: FAD OR LEGITIMATE TOOL?

many definitions out there, however; such as continuous improvement, customer focus and employee involvement. Most TQM gurus also ...

TOTAL QUALITY MANAGEMENT FOR A FAILING FIRM

all level of an organization, from front-line workers to senior staff. Members brainstorm suggestions and have general oversight o...

SOUTHWEST AIRLINES, AMERICAN AIRLINES AND QUALITY MANAGEMENT

Discusses quality differences between American Airlines (a global competitor) and Southwest Airlines (a local competitor). There a...

Assessing an Arbitration Case

change, as such it may be argued that this becomes a counter offer, but the change is accepted so there is a valid new offer accep...

Ethical Dilemmas in Nursing

management dilemma" and is written by Orly Toren and Nurith Wagner. The authors discuss different ethical dilemmas nurse face dail...

National Health Service Performance Assessment

the polices and feeling ion the country there probably would still have been a National Health Service without him, but he also sh...

Market Expansion for a Gourmet Retailer

appreciate highly differentiated high-quality gourmet food. This may be seen as a niche market, making a mass-market strategy, suc...