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Essays 181 - 210

Contemporary Business and Customer Service

In twenty five pages this paper presents a literature review of customer service changes within the corporate sector and the impac...

Unionized Environmental Productivity and Morale Improvements, Part II

In five pages this paper's second part examines work environments that are are unionized and the segmentations that exist that can...

Quality Management of British Telecom

In five pages the company's current quality management status is considered within the context of a recent article. Four sources ...

Augustus, Hitler, and Mussolini on Becoming a Dictator

In four pages this paper on dictatorship and how to become that type of leader are discussed within the contexts of Augustus, Hitl...

The Problem of High Staff Turnover Rates of Nurses in Primary Healthcare in Saudi Arabia

great importance placed on issues such as maternity services, which are seen as lower priorities in most developing countries (WHO...

Nurse Leadership, Clinical Pathways, Discharge Planning, and Quality Management

synopsis will be provided for each of these articles and one article will selected for a more detailed discussion of how its findi...

Quality in Health Care and the Effects of Agency Nurses

In seventeen pages this research paper examines the U.S. system of health care in terms of the empirical studies that indicate the...

Kentucky Fried Chicken and Quality Management

from the drive-through window (DTW) operation. In the DTW, it seemed as though service was hugely slow. Adding to that, t...

Quality Improvement at T.A. Stearns' Offsite Programmers

team that works together and is comprised of individuals committed to the success of the team. On the other, the manager ne...

FedEX Reward Management and Performance Case Study

2001). Another was that employees are the backbone and the core of any company required (FedEx, 2001). These principles have never...

Primary and Secondary Qualities According to Berkeley and Locke

the ways that we experience these objects. A table is solid; stars in the night sky are innumerable. Secondary qualities o...

Software Engineering and TQM

benefits of bringing manufacturing under statistical control and the mechanisms for achieving that control. He and his prot?g? De...

Case Study of ISO 9000

studies for a small company, as SMIC is described, where there are already compliant system in place it is projected that costs wi...

Real Estate and IRS Customer Quality Control Survey

by vote, but few if any could be expected to say that they like dealing with the IRS. Stories of abuse of power and of taxpayers ...

Software Quality and Systems Development

design and improvement of the development process (Ravichandran & Rai, 2000). Developers and project managers actively collaborate...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

Managing Quality in a Logistics Firm

those which deal directly with the customer, such as the way that calls are received and the process of placing an order, as well ...

Organizations and the Importance of Quality

one of the top priorities. The essence of quality, however, can be difficult to define. When analyzing various aspects of a busine...

Higher Education, Empowerment, and Leadership

a better match between what students learn and what industry needs, in other words, a better transfer of knowledge from college/un...

The Relevance of Business Quality Practices

How many cars can be built in a week? Service industries, on the other hand, are qualitatively different. Quality there has to d...

Retention/Recruitment & Canadian Nursing Shortage

30 months, as this is when between 13 and 28 percent of senior nurses are due to retire (Sibbald, 2003). Currently, close to a thi...

Personal Definition of Nursing

upholding the human dignity of the people involved, as well as their "unique biopsychosocial, cultural, (and) spiritual being" (LM...

Motorola and Quality Management

cost of meeting warranty claims or dealing with unsatisfied customers, the indirect costs can be damage to the firms reputation an...

Assessing the Quality of High Heeled Shoes for Babies

and the high heels in the shoes are also very soft, so that as baby kicks out the heels will bend and squash. These shoes are a ...

Will Existing and Developing Technologies in Chemistry Protect Air Quality?

something known as the greenhouse effect, is something that can be controlled, at least to an extent. Many of the problems as it ...

Staffing the VA Outpatient Clinic

and a domiciliary residence for homeless veterans (Mountain Home VA Medical Center, n.d.); the Knoxville CBOC frequently sends its...

Negative Effect of Anesthesia Assistants on Nursing

generations. Though Nightingale promoted a professional demeanor, nursing was not something that most well-bred women would even ...

Heroism in the Epic of Gilgamesh

boasts of his strength and courage, believing those alone are the lone criteria by which a hero is judged. The gods intervene to ...

Nursing Leadership & Groups

socially isolating, as outside opinion is discounted. The team adopts a "defensive posture," which is evidenced by "derogatory, de...

Adding MRI to the Orthopedic Practice

for its lack of market-changing competition (Porter and Teisberg, 2004), but competition exists nonetheless, if only indirectly. ...