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Defining UK Architecture Cultural and Utility Reflection

light. Our eyes were created to see the forms in light; light and shadow reveal the forms. Cubes, cones, balls, cylinders and pyra...

Counselors: Skills And Characteristics

perspective speaks to the need for counselors to be significantly more in tuned with their clients holistic attributes. Cou...

Designing and Managing Change in a Small Company to Increase Communication and Flexibility

the business growing and the rate of growth as well as the need for professional input means a single manager to co-ordinate all t...

Assessment of the USPS Strategic Plan

In 2008 the United States Postal Service released a new strategic plan with the vision of creating an organization that would be a...

The Way Forward for Xerox

firm that had already made significant changes and had been more successful in integrating acquisitions. Xerox have not had a high...

The Importance of the Assurance Role of the Auditor

the annual accounts is to present the financial performance of the company for the last year, with the main stakeholder group bein...

Implications Of Implied Warranties In The Technology Sector

protect consumers from shoddy workmanship and defective products. The small print on the back of a package or bottom of a service...

Financial Services; Issues and Mis-selling

subjects, but they are not taught about financial matters such as bank accounts and interest rates. The results are seen in the fi...

Gap Analysis: Global Communications

An 11 page paper discussing options available to Global Communications, a company planning to offshore much of its customer servic...

Analysing the Impact of Virtual Learning Environment (VLE) on Overseas Bilingual Students' Learning in a University Setting: Problems and Prospects

These 8 page paper is a proposal to examine the current and potential influence of Virtual Learning Environments (VLE’s) on intern...

Managerial Process Management Tools

The four functions that Mintzberg described decades ago when building on the work of Henri Fayol continue to be applicable today, ...

Small Business Management

not have any personal contact with customers (AllBusiness.com, 2006; Wolfe, 2006). In this company, the customer is always first w...

Bloomies Fights Back

The writer examines the way in which department store sales have declined in the past 20 years, and argues that any store that hop...

Case Report: MobileActive

Stakeholders The company itself identifies several stakeholders. The list includes "shareholders, customers, employees, su...

Nursing Community Services, Asthma & Diabetes

do not have their inhaler with them or it is "forgotten, lost or empty when needed" (Bryne, Schreibr and Nguyen 335). Without this...

Nassau Alternative Advocacy Program Analysis

Suffolk, n.d.; Long Island University, Nassau, n.d.). In numbers, there are about 300,000 people in these two counties who speak...

Telecom Environmental Marketing Audit

true globalization is progressing dramatically. Currently there is a battle of technologies underway, but it appears that attenti...

Patient Services/Women’s Health

a study whose purpose was to determine the way in which patients perceive patient education efforts. This research revealed that c...

Service Characteristics and Consumption Trends That Impact on a Travel Agent

their co-travelers. The same research also indicated that the individuals choosing packages would often be those that had the lowe...

Victim Services Unit Creation

2. Services available 24 hours C. City function 1. Washington, D.C. 2. Little progress in 20 years IV. Goals for the proposed unit...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Customer Service and Communication

The bulk of the chapter, is, probably unsurprisingly, the causes of miscommunication and how they can be alleviated. Miscommunicat...

Service Metrics Quality

of the Internet is Sears and its persistent leadership in high-quality mechanics hand tools. Sears instituted a policy long ago o...

Postal Services Industry of the United Kingdom

some areas were delivery and collection will cost more than any potential profits, this has lead to some level of protection in or...

Wheel Chair Bound Citizens are in Need of Human Services

is difficult to find special service without careful advanced planning. An example of a problem comes from an article in the New ...

THE HUMAN SERVICE PROFESSIONAL AND APPLICAION OF THE MD APPROACH

exactly, is the multi-dimensional approach, known as the "MD" approach? For purposes of this paper, its a specific way of regardin...

Australian Duty of Care/Emergency Services

or her field of duty is encompassed by the law of the Northern Territory of Australia, specifically the Personal Injuries (Liabili...

Overview of 'World Class Service' and SIA

system that are people focused, these support and develop the culture as well as acting as an information flow and helping to main...

Assessing service levels at DHL and UPS

say marketing and do try other companies. Therefore, in order to assess DHL and UPS customer services for the online operations it...

Health Care: Ethical Dilemma

HIV-positive nurses being a threat to patients and other health care workers. Research clearly supports the reality of the situat...