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high level of reliance on technical skills of relatively few employees as well as services standards, at both customer contact poi...

school in the 1880s, 1920s and 1940s (Barnett 2010). This school emphasizes efficiency (Barnett 2010). The behavioral school emerg...

are many ways to motivate a sales force. Carmichael (2009) suggests: set clear expectations which tells the people exactly what is...

way of performing a task, this was seen in the well known studies at Bethlehem Steel works, it was also seen in the work of Frank ...

finance management, human resource management and IT processes. The value and advantages of formalizing and documenting those proc...

only on getting what they want; this is a win-lose situation; accommodation where each person places the needs and wants of the ot...

Companies who adopt JIT usually gain all of these benefits, which gives them a competitive advantage. Adopting the JIT philosoph...

Two companies which employee outside sales representatives identified, the remuneration packages are outlined and compared and dis...

in contempt; people who consider themselves "professionals" may believe that a college degree and a position in an IT department m...

gives a basis for communication, but then there are also issues such as the difficulty in saying no for the Indian culture, even i...

all can be outlined and appreciated. For example, if this is a project for a new supermarket it may include all elements from the ...

seen as undermining work-place equality (Rijamampianina and Carmichael, 2005). Therefore, managing diversity has to be undertaken ...

of the level of production, these include the initial cost of transcribing the book. To maximise the profit the first stage is t...

(P&G, 2010). The third division is the health and well being which includes snacks and pet foods, this division accounts for 18% o...

This paper discusses several related topics. The first is the difference between leadership and management and includes a report o...

that the "job" of childhood is to go to school and learn the skills and knowledge that will prepare them for the working world the...

for compliance with equality legislation; where individuals are expected to blend in to the employee community as a whole (Thomas ...

a change within a health organization to reduce the costs associated with the provision of an essential resource; oxygen, without ...

of the firm. Schechter and Sander (2002) extend a well used business analogy which has been utilized by authors such as Mi...

process needs to be identified which incorporates individual as well as group and organisational performance management. 2. Perf...

The value and influence of maintenance and the management of facilities is often overlooked when examining the way that strategizi...

definition of organizational politics. The concept of politics is present in all aspects of everyday life, Aristotle argued that t...

37th consecutive year of profitability (Southwest Airlines, Fact Sheet, 2010). Meanwhile, other airlines are struggling. Net incom...

warming, it is generally accepted that greenhouse gas emissions are a significant contributory factor, and many firms are seeking ...

In recent decades, much has been made about the learning organization, knowledge workers and the importance of knowledge managemen...

in order to ensure that they have the resources needed in the way that they undertake workforce planning (Hansen, 2008). These are...

vast number of laws and stipulations that define exactly what behavior can legally manifest between an employer and an employee wi...

definition is given in Dransfield (2000), which states that performance management "is a process which is designed to improve orga...

years, there has been an increasing tendency towards specialization, even at the process level. While there are many theoretical m...

dependent upon the abilities of those who undertake it to overcome any obstacles found along the way. In a sense, this is obvious,...