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Essays 1981 - 2010

eCommerce and Dell's Strategy

is the notion of both individual and company accountability, stellar service and support, and superior corporate citizenship (20...

Slashing Home Health Care and Ethics

state of the art technology. Their lives will be saved above the others. It is somewhat like the scenario when the Titanic went do...

India's Internet Services Industry

cyber cafes, the number of users then approaches two million (Budelman, 2001). While two million people might seem impressive, com...

UK Electronic Health Records' Implementation

by Actor Network Theory (ANT), therefore, it becomes not only the technical issue of using and discarding information as well as i...

Public Service Campaign on Drug Abuse

but they are not unreachable if the firm does their homework. Sixteen to twenty-five year olds will not respond, research has show...

Foreign Service Officer Qualifications and Skills

U.S. citizenship if the primary qualification criteria. Citizenship is followed by the mandatory age of at least twenty years of ...

Care Order and English Family Law

In eleven pages English law is referred to in this case study of social services gaining a care order for the children ages two an...

Theories and Measurement of Service Quality

can be considered in the examination of quality. One tool that is often associated with quality, but in the manufacturing industri...

Study of IMC

of focusing on geography, products and services (ADWEEK, 2000). Kliatchko commented that Integrated Marketing Communications has ...

United Kingdom's Franchise Industry

into context it is also necessary to understand why they are undertaken from both the perspectives of the franchisee and the franc...

GST of Canada

(GST) was introduced in Canada in January 1991 and is applied to most goods and services in Canada. As consumers, Canadians pay "t...

American Express Case Study

company would earn 33 cents for each day earlier they could get the car in the customers hands. The third one, responding more q...

Competitive Business Strategy and Customer Service

And there are employees who must have the mindset that the customer is always right - always. One way in which to...

Product, Service, and Process Quality Management

could be corrected. Although it is hard to believe these days, such ideas were once considered wrong and were not used. Al...

Tangible and Intangible Goods and Their Marketing Differences

known for a long time that consumers may be divided into various grouping dependant on their income, and as such the can be target...

Nursing Honor Society Sigma Theta Tau International

It also publishes the Journal of Nursing Scholarship, Reflections on Nursing Leadership and an online newsletter, Excellence. ...

Autocratic and Democratic Styles of Leadership

final style is non-directive, this is also known as a Laissez Faire styles which is indirect and involves deferring to others. Whe...

Analysis of the Yahoo Internet Corporation

Internet today has become a viable part of the lives of millions of people. Every day, in some part of the world, millions of peo...

Representatives Argenziano, Kilmer, and Lawton of North Florida

on a particular issue, their voting record, any bills sponsored, and any recommendations they might have for improvement. The int...

Overview of Healthcare and Cultural Attitudes

put in their mouths. The concern was so great, that during the middle of the 20th century, the U.S. Food and Drug Administration ...

Decentralization Political Model of Trinidad and Tobago

In twenty four pages this paper examined the community service training of local councillors in this overview of Trinidad and Toba...

UK General Ward and Mental Health Ward Risk Management Comparison

(Briggs, 2003). At the lower levels of the hierarchy there is also a very clear and specified role to accept "personal responsibil...

Sales Data Warehousing and Keane Care Customer Service

and an Accounting DB2 database. The data staging layer serves as a single source to consolidate data from existing DKSystems SQL ...

Mobility Scooters and Health Care Policy

electric scooter to virtually anyone over the age of 65, CMS current position is that no individual will be approved to receive on...

Safeway's Customer Service Improvement Project Plan

has a 49 percent stake in Casa Ley, a chain of about 100 grocery stores in western Mexico.6 Sales for 2003 were (mil) $35,552.7.7...

4 Questions on Marketing Services

and KLM have eliminated the business classes they offered in the past. It appears that the world economy is improving, however, a...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Dave's Carpet and Upholstery Cleaning Internship

hiring process. However, this need never arose. Some of my quantifiable tasks were to observe and work with employee issue...

Mental Health Services and Recovery Focus Programs

know that back then. Back then we shut people away. We didnt understand mental illness, we just put them out of sight"(Sawyer). ...

Salvage, Recovery, and Satellite Servicing

Arms Control (2004) notes that both treaties sought to prevent: "a new form of colonial...