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Essays 811 - 840

Theories and Measurement of Service Quality

can be considered in the examination of quality. One tool that is often associated with quality, but in the manufacturing industri...

Overview of the Social Service Agency

into mainstream society. The WCC has completely removed the stigma of the developmentally disabled and positively changed the way...

Fire Service and Wood Construction Consderations

however in construction, it should be made fire retardant. The common process of making wood fire retardant is called "pre...

Evaluating Quest Foods' Customer Service

information and make changes to accounts or orders on a 24-7 basis. This means that access to a web site where work can actually b...

Stakeholder Training in a Rail Service Company

in investing heavily in training has been and remains that of improving the companys competence to operate a safe rail system. "S...

Connection Between Service Utilization, Health Status, and General Community Health

As they take on more and more prescription drugs, driving becomes problematic. With a myriad of symptoms, diagnoses, and reduced m...

Student Posed Questions About United Parcel Service

solutions," which is reinforced with principles of "First in Coverage, First in Confidence, First Thing in the Morning." The overv...

Mandatory Community Service Benefits

in the volunteer even putting themselves at risk. There must, therefore, be some underlying motivation, some benefit, which these...

Services Marketing and its Role

a point services marketers must keep in the forefront of their approaches. In the beginning, advertisers had not yet learne...

Social Work and Service User Rights

experience, in such a way as to determine the rules that ought to govern human conduct, the values worth pursuing and the characte...

Canadian Dental Service Access and Utilization

dentists outside of health care facilities. Dentists work independently of the health care system except for the cases where denta...

Lovelocks Matrices and Marketing Services

an experience rather than something which can be felt and touched. The Hotel starts to be a service and service only, but tangible...

Overview of Customer Service

service etiquette, must maintain a strong formula of being able to rectify unacceptable circumstances brought to their attention. ...

Food Service and the Benefits of a Multiskilled Work Force

dependant on the regular worker being present. "Life" happens, even with the most dependable workers. Food service is an industr...

Overview of Public Health Services

through the work of 11 agencies, with a particular focus on aiding those citizens who are "least able to help themselves" (HHS, 20...

Implementing Service Line Approaches in a Hospital Department

a framework including a definition of each line, many hospitals appear to get stuck at this stage due to the difficulty in untangl...

New Advantages for Public Service Employees

services are also contracted, again with high turnover rates. In this environment, there is a need to find the biggest and...

MARKETERS AND PRODUCT/SERVICE POSITIONING

in a variety of ways (Berry, 2006). Taking our mousetrap above - it can certainly be positioned as a mouse-killer. But to s...

Kentucky Cabinet for Health and Family Services

Employing some 8,000 people, the Kentucky Cabinet for Health and...

California's Budget Cuts not a Reason to Cut Social Services

It is a dangerous to cut social service programs. California is setting itself up for a police state. Background...

Allocating Costs in Public Service Agencies

undertaken, they are not only using a direct resources which are easy to account for, there are also using many of the support asp...

Will Customer Service Improve with Employee Training?

an investment rather than a cost. In many instances the basis of the study is theoretical, or based on case studies in other count...

Proposal to Market to McBride Financial Services

firm a large target market that may be divided into different segments, where there are many of the same needs, but there may be d...

Developing an Appropriate Leadership Approach for Public Service Department

the expectation of fairness and as such there is also likely to be a high level of applications of concepts such as employee equit...

THE ROLE OF TAYLORISM IN THE SERVICE ECONOMY

This is because in the service sector, businesses are not dealing with tangible products, but rather, are dealing with customers w...

Mailboxes, Etc. Acquisition by United Parcel Service

two companies, and they are working hard to enable the synergy to lead to a stronger market penetration and more convenience for c...

The Issue of Motivation in the Fire Service

(Thatcher, 2002). It has been argued that the good will of the fire-fighters is used and abused in the way that some disputes have...

Breaking the Trade Off Between Efficiency and Service (Article Evaluation)

a matrix that allows for different reactions: classic accommodation, low cost accommodation, classic reduction, and uncompromised ...

Recruiting for the U.S. Civil Service and Pattern Changes

Breaches of this then become political tools for opposition parties and candidates, with the government as an employer needing to ...

Case Study of the United Kingdom's National Health Service Direct and Mental Health Provision

the telephone as well as the Internet and walk in centres, to answer queries form patients in the effort to reduce the number of v...