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Essays 241 - 270

Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

Financing Services Mandated by the Federal Government

Many services are funded directly from local money, others are a combination of local and state money, and still others have fundi...

ANALYZING A SERVICE-LEVEL AGREEMENT (SLA)

Discusses a revision of a service-level agreement between fictitious companies Finman, Minetek and Datanal. There is 1 source list...

Patient Services/Women’s Health

a study whose purpose was to determine the way in which patients perceive patient education efforts. This research revealed that c...

THE HUMAN SERVICE PROFESSIONAL AND APPLICAION OF THE MD APPROACH

exactly, is the multi-dimensional approach, known as the "MD" approach? For purposes of this paper, its a specific way of regardin...

A Critique of the 2006 - 2011 Indian Health Service Strategic Plan

the management of health care programs that affect them. The 2006 - 2011 Strategic Plan not only focuses on performance of ...

Diamond Enterprises Consultant Report - Tipping vs Service Fee

said they will look for another job if tipping is changed to a service fee. Does the company want to lose almost half of their ser...

Information Technology Security, Web Services and Database Management Systems

many forms cryptography complexity increasing the difficulty breaking the code is achieved with the use of prime numbers. One most...

Allocating Health Services

saving technology. This may seem cruel but the doctors and hospitals surely do not work for free and as such monetary issues are c...

USING A SWOT ANALYSIS TO DEVELOP NEW SERVICE OR HEALTH CARE PROGRAM

a machine, as it were, even if the machine is connected to a health-care professional on the other end. Along those lines,...

Observing a Religious Service

the listeners would occasional offer comments and observations, to which the rabbi would generally respond. Occasionally, this pro...

Wheel Chair Bound Citizens are in Need of Human Services

is difficult to find special service without careful advanced planning. An example of a problem comes from an article in the New ...

Community Service and Education

Though meeting performance outcomes is necessitated by modern educational directives and the No Child Left Behind Act, it does not...

Professionalization of Early Childhood Service Providers

in "out of school hours" and include things like homework help and study support; sports; art, music, crafts, dance and drama; and...

Online Dating Services for People with STDs

but there are people who already have an STD. One in five men, and one in four women, have genital herpes (Cohen). They suffer fro...

SERVICES FOR THE ELDERLY - BEYOND FOOD, CLOTHING AND SHELTER

An interview conducted in 2006 with John P. Stewart, executive director with the Baltimore Commission on Aging and Retirement Educ...

UNITED AIRLINES, SOUTHWEST AIRLINES AND CUSTOMER SERVICE

the date of September 2: Fly out of Miami on United, rebook a flight on another airline through United or request a refund (Tweh, ...

Social Workers in Mental Health Services

would have to provide those benefits in the same way as benefits provided to all other medical and surgical procedures covered by ...

A Good Customer Service Model

to use preventative measures to thwart competition and also to see that the firm stays on course. In order to create a viable an...

CUSTOMER SERVICE: AN EXAMINATION IN THE AIRLINES INDUSTRY

2005). Even more interesting is that the "customer is always right" concept isnt true at Southwest Airlines (Taylor, 2005). "We ma...

Mental Health Services and the Elderly

According to the U.S. Census Bureau, Americans 65 years or older increased by 74 percent between 1970 and 1999, from roughly 20 mi...

Research into Real Estate Agent Services

in addition to the basic property details (locations, bedrooms, facilities, construction etc)? ___________________________________...

Preventing Burnout in Human Services

will be more fully explored below, it is critical that Patricias boss recognize that he is an important part of Patricias social s...

The Importance of Combat Support and Combat Support Services in the Army

combatant soldiers. A combat soldiers livelihood and health is attached to training (Meyer, 1990). The way that he is trained wil...

Affirmative Action, Public Service and Kirsten Gillibrand

with "quotas, set-asides, and preferential treatment" given to minorities and women at the "expense of white males" (Affirmative a...

Services Within 5 Miles of The Children’s Hospital of Philadelphia

connections to finding after school day care, as well as connections to paying bills and locating special needs information. There...

Populations Services International Marketing Case Study

motivations for purchasing products, are likely to be divergent from the male market. The strategy used was a reflection of the st...

The Promotion of Different Products and Services

and the attitude or values of the company. By looking at four different products in the way they are promoted different aspects of...

California's Emergency Services and its Relationship with the Federal Government

and Atmospheric Agency (NOAA), the Environmental Protection Agency (EPA), and the South Pacific Division of the US Army Corps of E...

Management: Allegis Group Services

full services they provide case studies. They illustrate, for example, how "Allegis Group Services provides contingent staffing pr...