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Essays 361 - 390

Customer Satisfaction and Banks

The fundamental objective of services marketing is to "design, deliver and communicate a superior value proposition to your servic...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Temporary Workforce and Effective Monitoring Through Mentoring

employee when he/she approaches the job. For the most part, temporary employees are not considered part of the permanent s...

2 Companies and Marketing

Product - or collective features - needs to consist of what the customer wants and expects from an ocean cruise. In efforts...

A Target Behavioral Intervention Plan for ADHD

an anecdotal recording and data sheet summarizing a systematic classroom observation of the target student and a control student u...

U.S. Federal Employees and Issues of Recruiting and Retention

and tests that help determine basic compatibilities in any given working environment. As a result, any organization, whether it is...

Reducing Dividends versus Share Issue Capital Raising

to pay dividends and raise funds elsewhere, either by borrowing or by issuing more shares. This would save the cost of the issue,...

Identity and American Assimilation in My Antonia by Willa Cather and The Joy Luck Club by Amy Tan

the daughters have difficulty understanding their mothers past lives and their perspectives on their daughters lives. The daughter...

Presidential and Congress Balance of Power

snuff, the idea that the presidents role should be expanded goes against everything that the Founders intended. First, what did th...

TV News Stories, Memory, and Attention

In seven pages this research paper on cognitive psychology considers the impact of retaining news stories through TV 'teasers' wit...

Cubans and Mexicans in the United States A Perspective Comparison

In 8 pages the Hispanic conditions as they relate to Cubans and Mexicans are considered first during the 1800s and then in terms o...

Marketing Classics Marketing is War and Marketing Myopia Compared

In six pages these two classic marketing texts are compared with the argument that Marketing Myopia retains impressive business re...

Trade Policy and Congressional Deference

In eight pages this paper considers how the Congress often defers to the President on trade matters but that it nevertheless retai...

Arms and the Man by George Bernard Shaw

In five pages this paper examines this example of 'Plays Pleasant' as defined by George Bernard Shaw in terms of its presentation ...

Moving forward at SWA

In five pages this paper examines how Southwest Airlines can be finely tweaked for the future while retaining its competitive ad...

Shakespeare's Richard the Third and Hamlet in Cinematic Cross References Deconstruction

In five pages this report considers how famous literary works such as Shakepeare's plays must be deconstructed in order to be cine...

Employee Retention in the Towing Industry

Recruiting and retaining mechanics and tow truck drivers are the focus of this paper on the tow truck industry consisting of fifte...

Volunteer Fire Department Volunteer Retention

one roof. The opportunity to become a certified emergency medical technician (EMT), coupled with a properly trained firefighter, ...

Expatriate Management and Colgate Palmolive

Harvard Case 394-184 is the focus of this paper consisting of five pages that considers Colgate Palmolive's international service ...

A SWOT Analysis of the American Express Company

In five pages this paper explores where American Express retains its competitive advantage through internal and external factors a...

Ever Ready Batteries Marketing Strategies

In twenty one pages this paper examines long term marketing strategies that would enable Ever Ready to retain its battery market s...

A-B-Zee HRM Recruitment Case Study

company. The link between strategy and recruitment is also seen in the way that recruitment is taking place in an area where there...

Organizational Health

at work at some point during their work, this has supported research by earlier studies by researcher such as Heinz Leyman and Sta...

Total Quality Management

will fail but it is the full change in management style that will bring about the transformation of the company (Castellano, Roehm...

Different Health Plan Types

12 pages and 12 sources used. This paper provides an overview of an emerging system in providing health benefits by employers. T...

Improving Health of Employees

Healthier employees are happier, more satisfied, more loyal, have higher morale levels, and more productive than unhealthy employe...

Planned Change With Specific Outcomes

who had a strong corporate culture grew at a rate of 6.3 percent compared to a negative growth factor of -7.8 percent for companie...

Forecasting for a Fast Food Outlet

and ice creams sold in the summer, this looks at the trends rather than just the past performance. Regression analysis takes th...

Change at FMCool; A Case Study

This 65 page paper is an in-depth case study looking at organizational change, culture and business issues for a fictitious radio ...

The Debt Structure of Walgreens

having such impressive amounts of cash to use at its discretion is that it is building its store-a-day on revenues of current oper...