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Ritz Carlton Hotels and Guest Satisfaction Improved Through Customer Information Databases

staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...

L.L. Bean Memo to Customer Service, Poster, and Speech

be in contact with customers by telephone, Internet, email and "snail mail," with the most common forms of initial contact being b...

Successful Eulogies Determination

and while political, the eulogist cannot go against the polices of the deceased (Jamieson and Campbell 148). Certain deaths prompt...

Peremptory Judicial Challenge and Racial Minorities

exclusively white legal society (Scherer 655). Political scientist Samuel Krislov agrees, adding that minority jurists reflect mi...

Making Financial Decisions and Accounting Ethics

According to Ruin (1997), establishing proper ethical guidelines - and therefore appropriate corporate social responsibility - mus...

Education, Money, and Social Problems

(p.59). It becomes clear that poverty is a catalyst for a myriad of social problems inclusive of addiction, teen pregnancy, viole...

Research Proposal on Cost Accounting

on the type of business that will be using the full cost accounting system. Certainly every business needs to know the true...

Post September 11 Restoration Article and Qualitative Research

recovery process was demonstrated in the success in restoring communications network in New York City and Washington, D.C. ... wit...

Pros and Cons of Mandatory Community Service

Mandatory civil service can result in many positives. One can demonstrate this fact with an examination of many cultures. One of...

PhysicianOffice Software Business Plan

health care industry continues to writhe through its evolution away from the structure in which it has operated for more than a ha...

Financial Performance of Federal Express During Fiscal Years 2001 – 2005

22.6 23.4 26.7 18.9 25.6 P/S Ratio 1.6 1.3 1.6 1.6 1.5 1.48 P/B Ratio 3.3 2.6 3.2 3.0 2.8 4.54 Current Ratio 1.06 1.25 1.18 1.05 1...

Research Proposal in Cost Accounting Presented

on the type of business that will be using the full cost accounting system. Certainly every business needs to know the true...

TechSmart Quality Case Study

9. The use of self managing teams is also complimented with cross department teams so there cannot be a strict bureaucratic cultur...

Young Mothers and the Marketing of Pharmacy Services

support. Most of the time she enjoys her children and takes life in stride, but it is difficult when one or both is sick....

Case Analysis of Intersect Investment Services and Strategic Planning

company. To grow and to sustain the new growth, the company needs to add new customers, retain the existing customers and at the ...

Investing in Microsoft

creating software for the format, this is one innovation that was only introduced recently, and is likely to grow in popularity (M...

Growth and the Effects of the Financial Crisis in Asia

of 1997 was all the more surprising, especially given the fact that it impacted a group of countries that had, until that time, be...

Deceptive Reporting and Methodologies for Financial Accounting

is precisely what Enron did (Thomas, 2002). Because of this, Enron, before everything collapsed, boosted valuation estimates, with...

18th Century Paris Fire and Police Services

has a smoke detector and fire extinguisher, as well as firearms to ward off criminals, things were much simpler in those days. Of ...

Inflation and the Late Twentieth Century Economy of Israel

Triple-digit inflation and the fact that currency as a means of payment was stuffed in mattresses (instead of invested in financia...

Positive Accounting Theory and Environmental Accounting

to supply a monitoring device to reduce the information between the principals (i.e. the investors) and the agents (i.e. the manag...

Company Report on Formosa Plastics Group

industry. With this information any reader should then be able to assess the compnay for their own purposes with a good understand...

Globalization and Marketing Question

have less well-developed sources of market information than are available in the US: "it is often difficult to locate research da...

Financial Performance of Delta Airlines from 1998 through 2002

percentage. This is the level of revenue that remains when all of the direct costs for producing the goods or services are deducte...

Overview of the PCS Industry

of 2003 while wired telecom service declined by four percent (TNS Telecoms, 2003). In 2001, wireless customers exceeded resident...

Utilizing AI in Financial Markets That Are Chaotic

from a range of sources, and can then be utilized for business decision-making purposes (DSS, 2003). For example, DSS systems hav...

Student Case Study on Financial Decisions

less risky option may be to take the Japanese offer. If a different scenario is considered, and for an additional 20,000 that wi...

3 British Retailers' Financial Comparison

Table 1 lists several ratios useful for comparing the three companies. Table 1. Selected Financial Ratios for Each Retailer Item...

Effectiveness and Impact of SSSP

In order to assess the impact of SSS programs on the students it seeks to target, a survey was taken at Willsfield University, a p...

Patient Self Determination Act and Health Services Industry

less likely to have advanced directives (Hanson and Rodgman, 1996). This same study reported the use of advanced directives incre...