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Essays 1591 - 1620
does to customers access to library holdings. Digital Divide. This is the concept of the inequities between those who have...
changes. Gomes, et al. (2003) investigate a company in the textile industry, one that supplies knitted clothing to its cust...
to increase spending. For example, most, including the Tesco and the Sainsbury and Visa Nectar card scheme give the equal of a 1% ...
the final consumer has led businesses to recognize that value contributions, from internal and external organizational members in ...
The fundamental objective of services marketing is to "design, deliver and communicate a superior value proposition to your servic...
Disney, the longtime leader among its competitors, has maintained such stellar status due to the vision of one man, whose approach...
behavior models to real-world situations. Importance of Paper As David Hughes wrote in his 1979 textbook, Marketing Manage...
a personal decision and the effect is not singular but one of accumulative effect. For many it is deemed that the weight gain is s...
that pertains to the customer in addition to the product/service. Successful CRM implementations depend mainly on how involved emp...
In twenty eight pages the technology of CRM is examined in terms of systems' technical proficiency and software. Ninety two sourc...
Customers, and TQM Opportunity A manager who is presented with the challenge of opening a new retail branch of a company in an ex...
cases when staying at a hotel or motel, it will be the front desk that the customer will call when a problem or need arises. How ...
In seven pages this research paper evaluates the tobacco industry in terms of customer satisfaction. Twenty sources are cited in ...
In five pages this paper considers the management of grocery inventory through the ECR method and examines a grocery retailer's po...
personal computer was gaining popularity, but was nowhere near what it is today. In discussing anything related to e-commerce, one...
reading. The white alone is easier to read, but with a list of goods all in block capitals, this is also more difficult to read th...
need for the additional aircraft (Nellis and Parker, 2000). Otherwise, they will need to disappoint some customers with an inabili...
of increasing the value for shareholders. In most cases it was to increase customer satisfaction and overall service, as well as m...
company of System Management Software, Inc. (SMSI), and is an indication of the way in which it was the internal development that ...
and feel that they are important to you. The hospitality industry is one of the best industries to use as an example. Just as a ...
In four pages this paper examines the importance of customer relations and satisfaction to a business. Four sources are cited in ...
In five pages this paper involves a student writing assignment involving a customer letter to a company regarding receipt of a def...
In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit...
1993, p. 63). This essay investigates customer value management and applies the concepts to the practices Marks and Spencer seem ...
In fifteen pages this research paper considers the importance of customer satisfaction and the importance of its evaluation. Eigh...
In five pages this paper examines marketing management, competition, and the important relationship between profitability and cust...
In four pages customer loyalty is defined and assessed with the emphasis upon the importance of trust. Five sources are cited in ...
show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...
In seven pages Scott Sinclair's article 'Bank Mergers and Customer Protection in British Columbia' is discussed in a two part summ...
what "satisfaction" actually entails. According to Edwards, Gorrell et al (1994): "There is a response in the customers that goes ...