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Missing Hotel Reservation and Service Quality Case Study

was personal to the customers. This could have been handled much more effectively, the first step should have been to ascertain ...

Madam President and the Ferraro Campaign

about it. With Gina Davis looking presidential, people are beginning to feel more comfortable with a woman at the helm. The book ...

I Rode with Stonewall by Henry Kyd Douglas

the military critic... It is not my intention nor is it within the scope of this book to give a detailed report of the battle of B...

Lt. Gen. Harold G. Moore and Joseph L. Galloway's We Were Soldiers Once… and Young

battalion (2/7) in order to hold off the plentiful Peoples Army of North Vietnam (PANV). The following morning, the Peoples Army ...

Church Images in the Gospel of John

uses his own words, saying, "Get these out of here! How dare you turn my Fathers house into a market!" (John 2:16). Jesus authorit...

Paul J. Achtemeier, Joel B. Green, and Marianne Meye Thompson's Introducing the New Testament Its Literature and Theology

historical information, and perhaps shed light on various aspects of the possible truths within the New Testament. Introducing t...

Religions of Mesoamerica by David Carrasco

sun traveled at night" (Carrasco 35). The game was viewed as a representation of a cosmic struggle in which the players competed t...

The Republic and the The Laws by Cicero

in the traditional of Aristotle and Plato, but to do so in his native Latin and to address such matters as "moral education and ...

Thomas Bell's 'Out of This Furnace'l

may be that he hoped he was likewise leaving behind the endless poverty and oppression which were the birthrights of a Slovak peas...

Eliot Ness' The Untouchables

story embellished by a person who was there, giving the reader an exciting and passionate story. This story is intriguing for it...

Locked in the Cabinet by Robert Reich

more progressive and the extension of the Earned Income Tax would cover more of the working poor; however, without significant cut...

An Analysis of the Opening Passage of Anna Karenina

given notice (Tolstoy 1). As this illustrates, this opening passage accomplishes several purposes. It immediately announces the ...

American Workers, Colonial Power

of 3,450 Filipina/os, roughly 3,200 were men (Fujita-Rony, 2003, p. 134). This is not surprising, as it was a pattern for Asian m...

The Americans by Daniel J. Boorstin

and lapse of time meant that Britain had trouble controlling the colonies; this is in part the "vagueness" of which Boorstin speak...

Symbolism in 'A Wizard of Earthsea'

idea of Equilibrium and warned not to do anything until he knows what the effect of his action will be: "... you must not change ...

Management Insights and Leadership Secrets of the Legendary CEO by Jack Welch and the GE Way

change. Chapter 3 - Cultivate Managers Who Share Your Vision Once you find individuals in the company who are as enthusiastic abo...

A Review of Beyond Growth by Herman Daly

faces limits and that is unthinkable" (Daly, 1997, p. 34). And he also rejects the idea that its going to be possible to replace ...

Herman Daly's Beyond Growth

economic theory; operational policy; national accounts; population; international trade; pioneers in the field; and ethics and rel...

An Analysis of Moore's Short Story, How to Become a Writer

paper and open a vein. The point is that non-writers dont understand how difficult writing is; writers do, and frequently wish th...

Social Problems in Africa New Visions Edited by Apollo Rwomire

In seven pages this 2001 book edited by Apollo Rwomire is reviewed. There are no other sources listed....

Gold, Dollars, and Power by Francis J. Gavin

by the US, Great Britain and their wartime allies in the summer of 1944 at a conference held in Bretton Woods, New Hampshire. High...

Teaching Equality by Adam Fairclough

to both slavery and racial segregation. He points out that it did not take crusading "New England missionaries" to teach Southern ...

'Pursuit of God' by A.W. Tozer

that the doctrine of justification by faith "has in our time fallen into evil company and been interpreted...(in a manner) to bar ...

Chapter Overview and Summary of Roger Dow and Susan Cook's Turned on Eight Vital Insights to Energize Your People, Customers, and Profits

Kelly description of saving a thank-you note from a grateful patient represents how its commitment to patient-centered care can se...

The Origin of the First Americans

the Native Americans undoubtedly traveled extensively in prehistoric times. Their reasons for this travel and their consequent ar...

Case Studies In Technology and Management

may do this with more backing and market power, SMaL had to compete with Casio. It is then with this in mind a company has to deve...

A Review of Reframing Organizations

with a brief glimpse into history, into a snip of time where leadership and management decisions were at their utmost importance. ...

Faith and Freedom by Afkhami'

it also appears that many of the writers are quite knowledgeable about the Muslim world and everything comes to the table first ha...

1066 The Year of the Conquest by David Howarth

found nothing whatever to say to King Harald Hardrada of Norway" (9). Throughout the course of the text, it becomes readily appar...

Movie Made America by Robert Sklar

middle-class cultural spokesmen before him had hoped. The movies expanded into the middle classes without leaving their storefront...