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Essays 121 - 150

Assessing Gaps in Service

method of evaluation identifies different measures where there may be a gap between the level of service expected and that gained....

Leadership Problems at S&F

organisation. The influences which prevent change are the restraining factors. These tend to be more personal; the resistance to ...

Authentic Leadership in the Modern Commercial Environment

attempt to search for the true self (Gardner et al., 2005). In this case authenticity it and, and it may be perceived as journey a...

What are Critical Thinking Skills

of the time. Even critical thinkers get stuck in ruts and do not see their own blind spots in their thinking (Foundation for Criti...

Using SERVQUAL to Implement Improvements

fully utilized so that the primary goal of the organization is achieved, as well as retain the ongoing support of sponsors, the or...

Challenges of One Leader

things over between Meg and Brian when he needed to take action and mediate the conflict and he continued mentoring Bob but with n...

Personal Leadership Styles

to temper this type of work personality and make room in life for recreation and to also develop a different mindset that recogniz...

Plan for the Development and Operation of a Center to Provide Healthcare and Educational Services for Mentally Disabled Children

the vast majority; 83.2% are not attending school (El-Hazmi et al, 2003). It is generally accepted that education is a key elem...

American Theories of Leadership and their Potential Application in other Cultures

leaders such as political and military leaders. Burns (1978) argued that the transformational leader may be seen as an extension o...

Assessing and Improving Performance at a Visitors Center

and the services that is being delivered. However, there are some areas where there are problems which can be assessed. Th...

New Advantages for Public Service Employees

services are also contracted, again with high turnover rates. In this environment, there is a need to find the biggest and...

Case Study of Exponential Smoothing

as this one is obvious. Using data that follows a measure of central tendency provides fairly accurate short-term forecasts of va...

Overview of Interpretation Services

occurs when the interpreter is using a colleagues translation to translate from, rather than the speakers language; this is "relay...

Quality Initiatives of Rosenbluth Travel Agency

IT systems meant that Rosenbluth enjoyed huge expertise in the industry -- and could develop systems on request that could be tail...

Leadership Analysis and Assessment

each section. Well analyze each of the scores and provide an explanation as to what this says about Joe. Well then offer a review ...

Definition and Principles of Leadership

activities within an organized group that involves establishing progressive standards designed to meet specific goals. The person...

Banking Leadership

The bank has evolved into a regional bank, with a clientele of individual consumers and small to medium sized businesses (Washingt...

Wal Mart Leadership

Sam Walton, the man who was to be the driving force behind the success and culture of the company. The major mission of the compan...

Organizational Effectiveness and Theories of Leadership

was evil and President Clinton was insular (Randall, 2004). Clinton was so identified because "he did nothing to stop the massacr...

Long Beach, California's Department of Health and Human Services

who is responsible to whom (Department of Health and Human Services, About, 1998). Each Bureau has an overall manager who reports ...

Gap Customer Service and Marketing Communications

and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...

Career in the Pharmacy Business

beings. Almost from the time humans can walk, they attempt a balance in their lives - little kids play hard, but they also sleep v...

Leadership Qualities of William Bratton

"one of the first" hed "seen with the new-style rotating gumball-machine light, so that fascinated me. Every morning, this red-fac...

Autocratic and Democratic Styles of Leadership

final style is non-directive, this is also known as a Laissez Faire styles which is indirect and involves deferring to others. Whe...

Automobile Repair Racket Targeting of Women

1992 that of every dollar women spent on automotive repairs, fifty cents of that dollar were not necessary expenditures and at tim...

The Anheuser Busch Brewery Company

change its organizational structure as it moves into the 21st century. Anheuser-Busch makes three major objectives its prim...

Competition Landscape for AT&T Wireless

while yet keeping the number of competitors at a manageable level. As a much smaller country (and one other than the US), J...

Marketing Communications Planning Suggestions

the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...

Leadership of BMW

supervisory board (aufsichtsrat), and the management board (vorstand). This has a strong historic presence and has mandatory since...

Basingstoke's Report on Leisure Services

The Arts and Heritage section, for instance, lists the new...