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Essays 511 - 540

Quality as Measured by Companies

In seven pages this paper discusses the corporate measurement of quality through the establisment of mission and vision statements...

Education Improvements

In thirty pages this paper examines various educational theories in a discussion of academia problems and methodologies on improve...

Quality of Drinking Water

the fact that some of the pipes which deliver water in large cities are 80 to 100 years old (Suarez NPR). Experts point out that a...

Blood Banks, ISO 9000, and Quality Assurance

In twenty pages this paper considers blood banks and the Red Cross in a consideration of quality improvement and the quality assur...

Personal Qualities of Leadership Assessed

difficult and most people find it difficult to be open to the changes in their personal and work lives. The student could then de...

UPS Strike of 1997, Labor and Management

In ten pages this paper examines the relationship between management and labor unions in a consideration of the 1997 United Parcel...

Overview of Pizza Hut

In five pages this Pizza Hut overview includes corporate history and a management plan outline that includes franchising, services...

DeJamel Corporation Business Plan

This paper consists of a thirty five page business plan for a fictitious company that provides such services as networking, manage...

Union History and Reform Legislation

Union history is the focus of this paper consisting of ten pages in which the Wagner Act, the Taft Hartley Act, and the Labor Mana...

Y2K and Sinclair Bay Consulting's Project Management Proposal

originating with IBM or amdahl. "Today the first six columns of COBOL code are used for sequence numbers, and this dates back to ...

Global Health Care Issues

In twenty pages this paper examines international health care issues in an assessment of problems including planning regulations, ...

3 Questions on Management

In 5 pages this paper answers management questions upon the customer service superiority of flatter organizations, employee motiva...

Overview of State Civil Service Systems

In fifteen pages this paper discusses the state civil service system in an overview of employee management. One source is cited i...

Overview of Hotel Facilities Management

types include two singles, double, queen or king. Each room, regardless of size, has a microwave oven. There is also a small desk ...

Operations Management of UK's Swallow Hotels

In twelve pages this United Kingdom hotel chain is examined in terms of its operations management with improvement service recomme...

Overview of Health Club Management

Club Ones Assistant Operations Manager Lisa Velasquez notes, "People arent looking just to lose weight ... People are looking to g...

Texas Wildlife Damage Management Service

of the agencys importance is controlling disease outbreaks that can harm both human and animal communities if not kept in check, w...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Sales Data Warehousing and Keane Care Customer Service

and an Accounting DB2 database. The data staging layer serves as a single source to consolidate data from existing DKSystems SQL ...

National Health Service and Change Management

the way change should be managed and resistance overcome. 2. Pressures for Change Where change its to occur there have be...

Risk Management and Financial Services

has a poor reputation with customers, a common problem in the financial services industry. * The Chairmans goal is to (1) implemen...

Logistics and Supply Chain Solutions Utilized by Federal Express

response to the environment and provision of innovative solutions. Case Study Background From its earliest days during the...

'Uniforms in the Closet' by Jennifer Egan

This means that they are obliged to live a totally celibate life while serving, or participate in a loose "underground network" of...

Function of HRM within Health Services Organizations

when we look more carefully there is a consistent factor that indicates an alignment of HRM with modern management techniques and ...

Customer Service and Emotion Management

he feels that he should be taken seriously and consoled, but instead is sometimes met with questions in a monotone voice that does...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Human Resource Managers' Activities

on. However, the "core roles" of HRM which McNamara lists are primarily concerned with the workplace, including as they do o...

Organizational Value of Managers

his/her workforce. This also means a reduction in turnover and sick days, an increase in morale and an increase in productivity....

Case Studies on Organizational Behavior

claimed that if employees did the same things over and over again, they would ultimately become quite bored with their jobs (Accel...

Overview of Service Level Management and Agreements

words, a service level agreement should include what is going to be done, who is going to do what and how the SLA will be assessed...