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Essays 1981 - 2010

USPS

The largest postal system in the world is the United States Postal Service. In the late 1980s there were more than 780,000 employe...

Public Administration and the United States Department of Health and Human Services

The U.S. Dept. of Health and Human Services is considered in a public administration overview consisting of six pages that include...

Chemical Dependency Treatment Costs

This paper consists of nine pages and considers the costs of treatment for chemical dependency and examines systems that offer fle...

CUSTOMER SERVICE: AN EXAMINATION IN THE AIRLINES INDUSTRY

2005). Even more interesting is that the "customer is always right" concept isnt true at Southwest Airlines (Taylor, 2005). "We ma...

Diversification

used to supports Ansoffs product expansion strategy, where a firm seeks to sell new goods to the same market (Kotler, 2003). This ...

A Good Customer Service Model

to use preventative measures to thwart competition and also to see that the firm stays on course. In order to create a viable an...

CUSTOMERS AND RELATIONSHIPS WITH BRANDS

exchange. Davis also points out that societal shifts in recent years means that consumers want more than simply a brand when it co...

SERVICES FOR THE ELDERLY - BEYOND FOOD, CLOTHING AND SHELTER

An interview conducted in 2006 with John P. Stewart, executive director with the Baltimore Commission on Aging and Retirement Educ...

UNITED AIRLINES, SOUTHWEST AIRLINES AND CUSTOMER SERVICE

the date of September 2: Fly out of Miami on United, rebook a flight on another airline through United or request a refund (Tweh, ...

Activity Based Costing; An Example Using McDonalds

This is a straightforward cost. The next cost will be the use of costs as a result of the process of receiving...

Mental Health Services and the Elderly

According to the U.S. Census Bureau, Americans 65 years or older increased by 74 percent between 1970 and 1999, from roughly 20 mi...

The United Church Of Canada

one traces the history of each of the three denominations in the country. The Methodists and the Presbyterians were highly organiz...

Assessment of British Airways 2005 - 2008

of levels it may be argued that simply surviving the last few years may be a sign of success, and is an indicator of performance. ...

The Advertising of OpenSkies; The New British Airways Subsidiary

This 7 page paper looks at the print advertisements that were used by the new subsidiary of British Airways; OpenSkies to launch t...

STRESS MANAGEMENT WITHIN DIFFERENT ORGANIZATIONAL STRUCTURES

deal with the stress of repetitive tasks. This might include taking frequent breaks every couple of hours, switching jobs around a...

Evaluation of Usablity.gov

which entices the user to explore further. The target audience for this site is quite broad. As indicated in the introduction to ...

Supply Chain Management at Carrefour

Belgium (History, n.d.). Carrefour went public in 1970. Promod?s created the convenience store format in 1977; the two merged in...

Businesses Facing Challenges

?50 billion (US $98.5 billion) was made by a consortium which was led by The Royal Bank of Scotland (Investment Dealers Digest, 20...

Community Service and Education

Though meeting performance outcomes is necessitated by modern educational directives and the No Child Left Behind Act, it does not...

USING A SWOT ANALYSIS TO DEVELOP NEW SERVICE OR HEALTH CARE PROGRAM

a machine, as it were, even if the machine is connected to a health-care professional on the other end. Along those lines,...

Observing a Religious Service

the listeners would occasional offer comments and observations, to which the rabbi would generally respond. Occasionally, this pro...

Research Design and Methods Analysis

the traditional one-on-one model" (Herrara, Vang and Gale, 2002, p. 4). Prior to presenting their method analysis section, the res...

Professionalization of Early Childhood Service Providers

in "out of school hours" and include things like homework help and study support; sports; art, music, crafts, dance and drama; and...

Online Dating Services for People with STDs

but there are people who already have an STD. One in five men, and one in four women, have genital herpes (Cohen). They suffer fro...

Canada's Health Care System

services to their residents. The system is intended to provide access to medically necessary services to each person. In the lat...

Consumer Purchasing Decision Making

buy what theyve always purchased (Postrel, 2009). A consumer cannot even buy a simple chocolate bar anymore nor can they just go b...

NEW ORLEANS AND THE WIFI CONTROVERSY

which telephones were out, and it was difficult to get signals and information around the city. But the question here is, ...

Newborn Ltd

any competitive advantage is that you to stop. It appears that Newborn Ltd has a fairly strong business model, and have a p...

TQM - Boeing, Starbucks, Libraries

was involved, including hundreds of suppliers and continued improvement in managing a diverse workforce; finding and using the bes...

TURNING POINT DRUG REHAB AND SOLUTION DESIGN

How Use Will Help System Analysis and Design Process As mentioned in the previous paper, use cases are ideal for determini...