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Essays 481 - 510

CUSTOMER SERVICE INDICATIONS IN A SERVICE-ORIENTED BUSINESS

the important elements of the service to be provided (with results for the customer) (Peros, 2006). Another is perception. This is...

Changing Operations - A Case Study

there is a high degree of technological change, with a larger degree of complexity will result in a wider variety of organisationa...

Gate Gourmet

1992 saw the firm start aided with the acquisition of Aero-Chef (Gate Gourmet, 2009). As the air industry changed and mor...

Coca-Cola Company Analysis

term Coca-Cola and penned the script that we all know so well today (The Coca-Cola Company, Heritage, 2006). Pembertons first fora...

Free Educationa and Healthcare for Prisoners

therefore STDs and HIV infection are spread easily as the vast majority of correctional facilities prohibit condom possession (Zac...

Contemporary Appalachia, Transportation Challenges, and Mental Health

Transportation in Appalachia presents problems both in terms of the public and private variety. In summary, public transportation ...

Pricing at the U.S. Naval Hospital, Guam

essentially sets prices for all of American health care, as explained below. Aside from pricing according to production cos...

Designing and Managing Change in a Small Company to Increase Communication and Flexibility

the business growing and the rate of growth as well as the need for professional input means a single manager to co-ordinate all t...

Tourism Service Questions

QUESTION #2 What are the two dimensions of service? Which is harder to measure and why? The two dimensions of service are the tec...

Measuring Service Quality

research into the way service should be provided and measured to ensure there is alignment of the service given and the customers ...

How to Professionalize the Foreign Service of Guatemala

than an office will ever be in Guatemala. Further, the cultures are different. Yet, despite that, it is also true that the U.S. ca...

Suggestions for Home Health Care Services' Marketing

with the patient. The problem with this, however, is that therapists and other health care providers dont necessarily have time to...

3 Business Process Article Reviewed

been recognized for it. The authors found that at each, culture was as an important aspect of business process management as was ...

Narcissistic Persona and Body Aesthetics

personal recognition" (Benis, 2001). For decades, theorists have applied different psychological perspectives to an understa...

London Ambulance Service's Project Management Failure

though success factors. Four main areas are considered for the classifications of success factors, these are the factors that a...

Claims Processing and IBM and EDS Affiliated Computer Services

are from magazines and journals. The Internet, used properly, is a sound and reliable resource, as long as researchers remember t...

Claims Processing Outsourcing

of shifting/delegating/transferring a service/process/function to a third-parties/external service provider which would otherwise ...

Issues of Service Quality and the Marketing of Transportation Services

the transportation into a product that is wanted rather than bought on price (Hooley et al, 2003). This will mean having the right...

Contract Payment Alternatives and HMOs

same basic framework. If specific fees are determined contractually and the HMO remains solvent, then there is little risk associ...

Youth Services Librarians

libraries come complete with materials, but, more importantly, they offer staff who are there to tutor children and young adults ...

UK Directory Enquiries Industry

(Ofcom, 2005). The market, which as we have seen was worth ?300 million for BT alone, was attracting the attention of othe...

2 Position Paper Samples

application of language is clearly defined within the program. The language arts activities defined in the Reader Rabbit series p...

Home Health Care Services' Market Structure

income" (Helms, 2001). The policy was established during WWII at a time when providing health care to workers was relatively inex...

Questions on Financing of U.S. Health Care

argue that advocates of merged organizations have not achieved the success they expected. In each case, the form that the hospital...

Cable Telephony Services of Time Warner Cable

whole. This is a company that was formed as the result of a merger between American Television & Communications Corp, the cable te...

Dept. of Health and Human Services' Organizational Structure

nurses and other hospital personnel spend more than 30 minutes doing paperwork for each hour they provide patient care (Brown, 200...

The Importance of the Global Services Market

services, in general. Interestingly, the service sector is the fastest growing sector worldwide. It is the vast diversity of this ...

General Medical Services Contract, National Health Service, and Practice Nursing

practitioner surgeries are run by practice nurses, only making referrals to other members of the healthcare team when required, Th...

Public and Private Sector Goods and Services and Marketing Communications

stated above, public service is a function that in most areas is just "there," existing to serve the people who have given the gov...

C. Raymond Calhoun's Service During World War II

heroism and bravery, there is no feeling that he is bragging or presenting the Sterett crew of entirely composed of heroes. Rather...