YOU WERE LOOKING FOR :Strategies for Addressing Airline Customer Concerns
Essays 1141 - 1170
of travel, the industry had been equated with a "Coffee, Tea or Me?" attitude regarding stewardesses, something actually cultivat...
different prices for it. Then there is the difference between First Class and Coach - for thousands of dollars more, a select grou...
higher levels with each passing year" (U.S. FAA is Improving Security In Three Areas). II. DIFFUSING AN ALREADY TENSE SITUATION ...
on this theory within the aviation industry, but the theoretical framework can still be seen to apply. If we look at the mo...
only a temporary situation. The aftermath of September 11th has created a fearful flying public, but soon that will deteriorate a...
the industry anymore, they may settle for what they have. United Airlines restructured in 1994, and began a bold experiment in t...
relevant. Airports such as Stansted have found that the expansion plans that have been outlined and proposed have been socially un...
flights may have local regulations to deal with, for example, at Stansted any flights that take off after eleven oclock at night w...
highly motivated workforce is Southwest Airlines. Lieber reported that Herb Kelleher, Southwests CEO, makes sure his employees bel...
Clearly, the relationship between Southwest Airlines marketing division as guided by owner Herb Kelleher and the metaphoric Irish ...
Airlines, Inc. and Comair, Inc. fly internationally to forty six cities in thirty two countries as well as two hundred and ninetee...
to put speed and efficiency as a priority: the planes must keep to a tight schedule and often must faster turn-around times, and l...
near downtown Dallas (Hoovers Company Profiles, 2003). Because the airline operated from capital of Field, Southwest adopte...
and active use of the aircraft. One of the benefits is that if an organization can benefit only from a portion of those hours, th...
safety of its aircraft. "...Ansett had not broken any rules in not undertaking the maintenance check until now, but said the matt...
globe and has played an essential role in the creation of a global economy" (The Airline Industry, 2002). "Today, the glo...
missing. There are no passengers or crew members missing among those four hijacked planes, however. All 266 died at the hands of...
since the days of Perry Mason of "The Untouchables." Biometrics are at the foundation of personal identification. They are the mea...
2002). What it comes down to between the airline industry and politics/public policies is the concept of economics: Because...
is so important to this case is because it does not follow a normal path. Vilcassim & Kadiyali (1999) explain that a company react...
in 1963 illustrates the conditions against which Guevara dedicated his struggle. Brennan (1998) was in Guatemala City for the pur...
played an integral role in maintaining customer return long after the marketing tactics have been utilized. Indeed, getting the p...
a network security services company, these unwelcome security breaches have been a regular occurrence within industry and governme...
modes of transportation most turned to at that time were railway and bus. One railway CEO, Marc Lefran?ois explained: "The shutdo...
In thirty three pates this paper considers the impact both direct and indirect of deregulation on the European airline industry wi...
in 1989 an official policy of forming strategic alliances with other airlines. The first alliance included the Scandanavian, Aust...
it would be packages of checking, savings, credit cards, and safe deposit boxes. Other products may result from alliances, such a...
Deregulation in business, which is the process of allowing businesses to operate without legislative controls, has historically be...
In five pages this paper examines how Southwest Airlines can be finely tweaked for the future while retaining its competitive ad...
brand. Why should customers choose air travel through Northwest Airlines for example instead of traveling by land or selecting ano...