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Literature Review of Customer Relationship Management

of increasing the value for shareholders. In most cases it was to increase customer satisfaction and overall service, as well as m...

Planning to Manage Your Classroom

sense of environment. Having daily dialogue with an openness that extends both ways (both student-to-teacher and teacher-to-stude...

Business Management and the Chaos Theory

serve the public. A dynamic attitude can help the manager maintain a stable level of government service in an unstable environment...

Management Effectiveness and Gender Influence

power may also be utilised in a negative fashion, depending on circumstances. The converse is true of feminine style management....

Management Perspectives of the United States,Japan, and Germany

of short-term results, but rather to build for the long term. Germanys Bavarian Motor Works (BMW) and Japans Mitsubishi provide d...

Juran and Deming on Bergstrom Hotels Quality Management

that had been laid down quality theorists as the foundation for the TQM movement. To undertake this we will first briefly consider...

Dell - A Case Study

U.K. and Canada, and the company is aggressively pushing into Asia and Europe (Gibbs 35). The role of formal knowledge in develop...

Operations Management and the Saturn Corporation

established in 1991, is a subsidiary of General Motors Corporation (Saturn Corporation, About, 2002). GM actually introduced the b...

Workplace Absenteeism Management

absenteeism, the need for management and control and will make recommendations as to how a company can save itself from the costly...

Competition in the Greek Shipping Market

on a life of its own. Greece has long been a maritime nation. The industry was well established long before the current...

Emergency Room Case Management Structural Development

Upon entering the ER via any means - whether walk-in or ambulance-delivered - the patient will see a triage nurse who will then as...

The Impact of Airport Security Measures on Management Operations

very equipment upon which food and beverages are served, in-flight food service has been faced with an unexpected need to modify i...

Myers Brigs Type Indicator and Personal Managerial Assessment

develop are the ability to manage conflict productively and also to be able to effectively communicate and manage people with futu...

Article Review on the 'Journey' of Quality Management

In five pages 'Quality Management is a Journey' by Emily Rhinehart is reviewed with its contents and relevance critiqued. Two sou...

Post Apartheid South African Managerial Practices

In ten pages this research paper examines how South Africa's management practices after the apartheid collapse have changed. Nine...

Economic Considerations in Management

An eight page assertion that economics iare a primary consideration in modern day corporate management. This paper contains sever...

Interest Rate Risk Management

In eight pages derivative contracts are examined in a consideration of interest rate risk management. Ten sources are cited in th...

American Airline Industry Fortunes and Yield Management Impact

in the United States claimed a cumulative loss of $13 billion. In 1995, however, industry-wide profits were $2.5 million (Gray 68...

A Financial Institutions' Overview

In twelve pages this research paper considers both American and worldwide financial instutions and emphasizes regulatory control a...

Post 1990s' Real Estate Management

In ten pages this paper considers organizational changes and financial diversity in a consideration of post 1990s real estate mana...

Management of Exchange Rates

In nine pages this research paper considers the management of exchange rates and includes such relevant issues as rate options, fo...

Overview of Global Account Management

there are many drawbacks to it as well (2001). How might a company know if global customer management is conducive to their style ...

Management Accounting and the Use of Technology

11 pages and 5 sources. This paper provides an overview of the major changes in management accounting that have extended from sig...

Life Insurance and Risk Management

In twenty five pages this paper discusses the benefits of various life insurance types and risk management considerations. Twenty...

Project Management and Capital Budgeting

In a paper consisting of six pages project management is considered in terms of a capital budget and includes the ways in which a ...

Knowledge Management and Information Technology

we have in pursuing innovation is a combination of Peters controlled chaos, a firm grasp on strategic planning, the ability to see...

Nursing Practice and Pain Management Research

a lingering distrust of the qualitative approach, one that often has not been done well and has resulted in works that cannot be c...

Books and Articles on Making Management Decisions

the only expected trend anticipated to affect this condition is that it will continue to intensify. The globalization of business...

Management and the Workforce in the Twentieth Century

century, the societys appetite for greater productivity has been insatiable (Harrington, 1999). The author relates that Taylor wa...

Corporate Introduction of a New Information Technology System

of finding a system that would simplify the ordering procedures and manage the buy back system that they had in place. The idea wa...