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Essays 151 - 180

Identifying Problems in Consulting

that these "front line" employees often have accurate knowledge that management failed to recognize or use. Today the astute know...

Continued Relevance of Total Quality Management

Management: Prevent Problems..." 2006). The correct implementation of the model is not something easily accomplished ("Total Quali...

Case Study on Skilled Care Pharmacy II

internal customer and their satisfaction we can argue that there is a greater potential to have motivated staff that will be able ...

British Airways - Quality of Operations

good definition, but it does not help with a framework, the key is to assess how this may be assessed in a measurable manner....

TOTAL QUALITY MANAGEMENT: FAD OR LEGITIMATE TOOL?

many definitions out there, however; such as continuous improvement, customer focus and employee involvement. Most TQM gurus also ...

Service Organizations in the Implementation of TQM

from its introduction. The meaning may be different to the various people or organizations that implement or study it as there is ...

Critical Success Factors to the Implementation of Six Sigma

There are commonalities within all models which include winning the employees over with communication convince them of why the cha...

TQM, BPR and Change

1998). Total Quality Management system assumes a primary objective is to enhance quality through customer satisfaction and statist...

Total Quality Management

talking about a systemic approach to total transformation leading to continually improving quality. While we cannot outline the 1...

Six Sigma; Development and Utilization as a Part of TQM

extends backwards and forwards to include the supply chain and the customer chain. TQ stresses learning and adaptation to continua...

TQM AND STATUS TODAY

and regulations in place. This has especially been the case for China -- the media has been loaded with toy recalls due to danger...

AN UNDERSTANDING OF QUALITY AND PROCESS IMPROVEMENT

of how such a thing works. But what, exactly, is process improvement? In its basic form, the process improvement model (PI...

Comparing and Contrasting TQM and BPR

result in improvements (Mintzberg et al, 2008; Reed et al, 1996). Defining TQM is difficult, there is no standard definiti...

Enhancing Total Quality Management at the U.S. Naval Hospital, Guam

quite a leap to effectively apply its principles to service industries, but TQM is as much at home in health care as it is in manu...

Total Quality Management - Three Cases

basis for their own self-assessments that are prepared for the Inspector General each year (International Public Management Networ...

Total Quality Management in Nonprofits, Retail, and Manufacturing

customization" into practice - and its quality always was superlative. The end result was that customers overwhelmingly approved ...

Marriott Hotel Chain and Total Quality Management

an integral part of high-level strategy; it works horizontally across functions and departments, involves all employees, top to bo...

Total Quality Management and Six Sigma

improvement in quality management as well as in the companys profit margin (Kotelnikov, 2005). While TQM and other quality improve...

Cultural Change Needs Total Quality Management Programs

perfectly compatible with the needs of each side. When performing an operational analysis that addresses TQ and organizational cu...

Total Quality Management

will fail but it is the full change in management style that will bring about the transformation of the company (Castellano, Roehm...

Speech on Total Quality Management Departmental Introduction

In seven pages this paper examines how TQM can initiate change to a department as emphasized in this speech on change for company ...

Champion Inc. Total Quality Management and Reengineering

In five pages this paper discusses Champion in a consideration of TQM and information technology reengineering with management bei...

Total Quality Management and Edward Demming

In five pages TQM's inventor Edward Demming is examined in a consideration of his theory and how this style of management is also ...

Small Hotel Case Study on Total Quality Management Implementation

In five pages and 2 parts this paper discusses the small hotel applicability of TQM and how its standards might be improved as a r...

Higher Education Facilities and the Application of Total Quality Management

impossible. Deming identified 14 points, or principles for management. They are: 1. Create constancy of purpose toward improvement...

Implementing Total Quality Management

In twelve pages this paper discusses how businesses can implement TQM in terms of costs and benefits, course training, and needs a...

Competitive Advantage and the Impact of Total Quality Management

In five pages this paper examines how organizational competitive advantage can be achieved through TQM. Four sources are cited in...

Total Quality Management for Adding Value to Stakeholders

This use of TQM in increasing company stakeholder value is discussed in a paper consisting of eighteen pages with actual case exam...

Total Quality Management Generalities

In ten pages 5 articles are reviewed in terms of how they apply to actual situations in TQM. Five sources are cited in the biblio...

Productivity, Corporate Survival, and Total Quality Management

In seven pages this paper applies the fourteen TQM points of W. Edwards Deming to Firestone Tires in light of the Ford Explorer fi...