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Essays 241 - 270

A Case Study of Federal Express

In what has been described as a method of management that stresses its focal point -- and bottom line -- on utmost quality, there ...

Motorola, GE, TQM, and Six Sigma

In six pages this paper discusses how companies like General Electric and Motorola use the Six Sigma tool of Total Quality Managem...

HR Suggestions

motivating staff to perform to their potential - and beyond. This is a confusion combination, but one that is not a new phenomenon...

Business Impact of TQM

the meantime, Frederick Taylor added to this by advocating a work design that removed planning and decision-making processes from ...

Corporate Introduction of a New Information Technology System

of finding a system that would simplify the ordering procedures and manage the buy back system that they had in place. The idea wa...

Reasons for TQM's Success

implement these in more specialised areas. This is useful to both the student studying TQM as well as the manager that may wish to...

Ongoing Evolution of Human Resources Management

organization, HR likely would not be involved in the discussion at any time. The department would be informed when senior managem...

Cessna Aircraft's Organizational Development

just won a government contract to provide airmail service. Aircraft had been used during World War I a few years earlier, but the...

The Transfer of TQM Practices from Japanese to US Companies

been conducive to increasing adoption and adoption in the US. By looking at the developments in Japan the similar pressures that f...

Comparing and Contrasting TQM and BPR

result in improvements (Mintzberg et al, 2008; Reed et al, 1996). Defining TQM is difficult, there is no standard definiti...

A Comparison of Logistics Operations for an Online Company and a Bricks and Mortar Company

The writer of different areas of logistics comparing an established online business with an established retail business. Using an ...

Management Information Systems

more ubiquitous part of business in the 21st century, more people are beginning to ask questions about how, specifically, internet...

Operations Management Concepts

cost leader in either the industry, or just the relevant segment of the industry. In each industry or segment only one company may...

ISO 9000 and TQM

In order to understand what it is we mean by TQM must first need define it. There are no standard definitions. However, in a repor...

BPR, and TQM in Information Systems

Management fads have grown and died at an increasingly rapid rate throughout the decade of the 1990s. Two that became popular in ...

Federal Express Total Quality Management Case Study

their way of life: 1. The level of customer satisfaction increases and satisfied customers bring more business, which ensures the ...

Dave's Carpet and Upholstery Cleaning Internship

hiring process. However, this need never arose. Some of my quantifiable tasks were to observe and work with employee issue...

Employees and Technical Professional Self Assessments

What is the impact of such significant downsizing to employees in general? For one thing, the student will want to discuss how gl...

A T.A. Stearns' Virtual Team

Two of the programmers considered entering the technique as an employee suggestion, for which the company pays cash awards. The v...

Analyzing the Works of Michael Porter

Hence, Porter makes a good point in that it is true that even with a superior management paradigm, profitability becomes illusive....

TQM and Sigtek Harvard Case Study

or may not be one that would be assisted by implementing TQM. If the corporate umbrella means a single management style, then, TQM...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Business and IT

information is good. However information is only useful if it can be acted upon. Where there is information overload there may b...

TSA Contact Center's Practical Implementation

In ten pages this paper discusses the Transportation Security Administration in a consideration of how its contact center can be l...

Proposal Hospital Implement Electronic Management

Information technology plays a major role in mitigating different issues such as increasing demand, constrained resources, continu...

Dana Corporation Operations and Staffing

the company... * "Break down barriers between departments... * "Remove barriers that rob the hourly worker of his right to pride o...

Changing Operations - A Case Study

there is a high degree of technological change, with a larger degree of complexity will result in a wider variety of organisationa...

Service Organizations in the Implementation of TQM

from its introduction. The meaning may be different to the various people or organizations that implement or study it as there is ...

TOTAL QUALITY MANAGEMENT: FAD OR LEGITIMATE TOOL?

many definitions out there, however; such as continuous improvement, customer focus and employee involvement. Most TQM gurus also ...

TOTAL QUALITY MANAGEMENT FOR A FAILING FIRM

all level of an organization, from front-line workers to senior staff. Members brainstorm suggestions and have general oversight o...