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the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

computer users - and therefore buyers - insist that they will not purchase another Dell computer unless and until Dell provides so...

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...

In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

1970s were the first time that US industry copied the Japanese as they became entranced by the lure of quality circles. The eighti...

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

Just before Thanksgiving 2013, malware was installed on Target's security and payments system that was designed to capture all the...

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

whoever the client might be, that is, an individual, family, group or community. The third provision indicates that nurses are als...

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

one of the top priorities. The essence of quality, however, can be difficult to define. When analyzing various aspects of a busine...