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clowns again ... is when they are approaching my car, offering to wash the windshield" (Berry, 2001; p. 23). Countless programmer...

personalise the offers which are sent to customers; True personalisation. Gaining loyalty is a difficult process. To this end adve...

types, but has succeeded in achieving virtually nothing except for determining that there is little relation between cost and pati...

Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). It focuses the efforts of all members of an organizat...

It needs to learn to produce results while using far less financial resources in the process. The case makes no mention of PIs wi...

advancing the commercial airline industry, for example, Southwest was the first airline to offer a frequent flyer program that off...

careful to not be blinded by the bells and whistles of technology or the "gee-whiz" factor. Instead, they must be able to determin...

for future success. Many companies can effective manage change, but some with poor leadership cannot. In investigating this phenom...

Clearly, competitors in those industries with greater rivalry will need to keep closer tabs on their own competitors. Pizza deliv...

was felt the entire industry had become uncompetitive and inefficient, the lessons are applicable universally. This is a r...

in the region of 1.4 million jobs (Acha et al, 2004). The CoPS also account for 15% of international trade when calculated over th...

additional staffing, but that; expansion of the Emergency Department; and changes in local demographics all point to greater staff...

talking about a systemic approach to total transformation leading to continually improving quality. While we cannot outline the 1...

been adding a cost. The process of improvement was akin to the introduction of a just in time management system associated with ...

If the system, works in sociality as a while, then it may be argued it will work in the subsections and components that make up so...

to give the company a profile that will determine the cost of capital and the way it is received by the markets the important of m...

people were desperate for jobs, the owners and those who hired the migrants paid them pennies; as Steinbeck says: "They were hungr...

to the current idea, the concept of the toothbrush is more than just an implement where the brush portion could be changed every s...

China reached a record level; US$12.2 billion, the total year for 2004 was $US13.6 billion (Asia Africa Intelligence Wire, 2005). ...

Groovy Rags has the aim of filling the gap with a highly differentiated, but fashionable, range of clothes and accessories for me...

for exploiting opportunities while avoiding internal weaknesses, becoming more likely to gain competitive advantages. The followi...

a week. The research results, hypothetically, indicate that more research is needed in light of the fact that the children who rec...

opportunities for improvement in the management styles. There is a wealth of evidence that management style impacts on the...

employees will not want to be honest, they may fear that giving answers the employer does not like will result in reprisals, of t...

or services that are provided and the processes will also be the result of the internal factors. The satisfaction of these diffe...

aided both brands in achieving the goal of operating more efficiently, as hotel management can now run the properties more effecti...

to evaluate the efficacy of a specific diabetes management program that was instituted in Japan. Literature review As the resear...

sort that will allow Nationwides management to turn this around. The most important part of the process then is Step 3, the resear...

the project management approach a relatively modern idea and states he sees it as "characterized by methods of restructuring manag...

values and beliefs. These may be seen as isolated within the company, or reflections of the wider general culture of the area or r...