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Essays 91 - 120

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Nursing Graduate Study

leader. Finally, my educational objectives include demonstrating an awareness of and a skill for nursing research, which requires...

Narcissistic Persona and Body Aesthetics

personal recognition" (Benis, 2001). For decades, theorists have applied different psychological perspectives to an understa...

Employee Favouritism

of favouritism. Where good treatment is given to a group of employees such as a team or a department there can be positive resul...

Customer Services in Different Industries

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

Guest Service Management and Customer Satisfaction

company (Hooley et al, 2003). Loyalty is often perceived as a level of customer satisfaction, in a competitive industry it is like...

Intel Corporation Analysis

different arenas. However, there is a very serious lack of minorities and women at top levels. Introduction and Industry Analysi...

How Can The Police Improve Knowledge Management - A Research Proposal

The writer presents a proposal for research with the aim of identifying improvement to knowledge management which will aid police ...

Corporate Culture Theories that Impact it

The corporate culture is like an unwritten code of conduct. It is not a document, it is just the way things get done in that organ...

Ineffective Communication Leads to Confusion

This essay presents a case study of provides food services to amusement parks. At the time of the case, the contract had not been ...

Customer Service

so forth and so forth. The cycle repeated every month until I finally gave up trying to correct it. However, as soon as the contra...

Corporate Culture in International Expansion

into the existing culture (Schein, 1992). Next is socialisation through an induction process, this is where the corpreate culture ...

What is a Case Study and What is Case Study Methodology?

can be used to test they are also very able to generate new hypothesises which may be tested in the same research or lead to furth...

Ethhics and Corporate Culture

importance of ethics and values have been sending that message to their employees more often than ever (Blank, 2003). Both the cu...

The Culture of a Corporation

all, over time" (1998, p.60). Smith claims that managers have a difficult task if they want to change the organizational culture ...

A Hypothetical Consideration of Corporate America's Opposition and Support of Iraq War

decision on this important topic, one should of course explore the firm and what it stands for. What is its vision and its mission...

Corporate Culture Business Case Study Analysis

IBMs corporate culture is rather rigid. It is not a creative organization but rather a mainstay in the computer industry. While Ol...

Project Proposal on China's Economic Development

to a more open trading environment. The government made the transition from a communist centralized power following the Russian mo...

College Grades and the Impact of Pop Quizzes Research Study Proposal

on a timely basis. In other words, "pop" quizzes give even students prone to procrastination an sufficiently strong motivation to ...

Health Care Systems Reengineering

In nineteen pages this paper discusses health care services' infrastructure and considers reengineering and quality improvements t...

Will Customer Service Improve with Employee Training?

an investment rather than a cost. In many instances the basis of the study is theoretical, or based on case studies in other count...

Guillermo Furniture Primary Research Results and Assessment

(n=2) that it was poor. Therefore there is a general patter of satisfaction. However, a major part of the problem faced by Guiller...

Customer Relationship Management in the Public Sector

and the way that needs are met. However, there are some significant differences with the commercial environment. Firstly, this is ...

You Get Better Service When You Look Nice

the customer, if they continued doing other tasks while interacting, and if they really gave full attention to the customer (Grabm...

Marketing Strategy: From Traditional to Customer-Targeted

information within them and understanding the theoretical frameworks in which each was undertaken. Literature Review Factory Produ...

Cosmetics Marketing Case Study

the United States. In Canada, most manufacturers that use fragrances and scented products belong to national associations that est...

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

How Employees View Technology/A Research Proposal

jobs in the country continue to be filled by citizens of other nations. Though technological advances have made many of Saudi Ara...