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Essays 661 - 690

Measurements of Service Quality

result of "gaps" that exist between different aspects of an organizations performance; by bridging these gaps, service quality wil...

Research Project Outlining

The method used in this research project is the administration of a survey. This is justified because to answer the research quest...

The Failings at Enron from an OB Perspective

as individual isolated actors, but they acted as part of a group reflecting loyalties to colleagues and their commitments which we...

Strategies for Communicating to Stakeholders

segments of the companys stakeholder base, certain considerations must be made. The same approach cant be taken with the companys ...

Improving Customer Retention - Useful Measures

strategy may also be considered, looking at number of times this promotion runs, and the response rate. The last measure may be lo...

Saatchi and Saatchi

support the share price as the stock market had obviously some concerns regarding the companys future. The targets, which were m...

Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Computers in the Twenty-First Century

it is the advent of the Internet that really changed things and rendered the computer a necessity. What might the typical computer...

Coming to a Theatre Near You; Case Study

was competition in some aspects there had also been collusion, such as in the agreement of which distribution firms would bid for ...

Cinnabon; Competitive Analysis

the baked good market. In the US this was worth $42.9 billion in 2004, with a slow growth rate of 2.4% on 2003 (Euromonitor, 2005)...

Speculative Influences and Exchange Rates

making decision it is possible that the underlying macro and political influences may be reacted to in a manner that is out of equ...

Marketing an Entertainment Service

the films have to be aired, there is a great demand for films and programs that have not yet seen the rights sold for television a...

Business Plan to Open a Chain of Fruit Juice Cafes

of a franchising model to help speed expansion in order to create a national chain. The benefits of this plan are * A gap in the m...

Law as a Social Engineering Tool

guiding tool, pointing the way to what should be, rather than a reflective tool, reflecting opinion. The way the law is seen to ...

Creating a Customer Survey

D. I am employed ____ unemployed ____ E. (Only if employed) I work for a private company ___ in the public sector ____ F. I am ...

DaimlerChrysler; A Difficult Merger

In 1998 the Chrysler group was acquired by Daimler-Benz for $37 million (Ostle, 2001). In making this acquisition there were a ran...

Advanced Practice Nurse And Informatics

Elderly, which requires a document signed by the doctor as well as certain health records to be faxed. Even though the same report...

Pure Play Internet Banks; Can they Create Value?

in the way that the customers see the bank, if they value the bank services more than other banks loyalty maybe increased and over...

Atlantico Inc Case Study

the next month in stock at the end of each month. This gives us the following. Figure 3 Purchase budget January February March S...

International Trade : Threat or Opportunity

of 766,000 jobs in the U.S. (Campbell, Salas and Scott, 2001). This job loss had the most impact on unskilled and semi-skilled wor...

Where’s That Bug?! Surveillance as Narration

the bug, and that Harry cannot find it unless he steps out of context to consider the way in which the film itself is made (Levin)...

Hewlett Packard; Analysis and Strategic Plan

This 25 page paper looks at Hewlett Packard and its history, including the merger with Compaq, assesses the current position and t...

Cultural diversity, End-of-Life Issues

rituals of this religion in order to offer quality care. They should know, for instance, that an Orthodox Jew is required to wash ...

Customer Retention and Maximization

other ties, such as technological or formal bonds (Dwyer and Tanner, 2001). The payoff from long-term relationships are obvious:...

Marketing Plan for the World Wildlife Fund

the unsustainable consumption of the worlds natural resources" (WWF, 2008). The goal is to protect the environment by infl...

Harley Davidson - Strategic Analysis and Choices

gains a high level of commitment from its customers. It is well known that many Harley Davidson riders would not consider riding a...

Management Accounting ; Restaurant Case Study

(f) 19.50 Contribution per check (h) (g - f) 10.50 Now we know the level of contribution per check we can calculate the amount of...

Diversity Audit; The Bank of America

orientation differences. This leaves diversity management for those who disabilities as a potential area for improvement, but the ...

Bristol-Meyers and the Ethics of AIDS Research

This 3 page paper discusses the ethical implications of Bristol-Meyers’ use of African villagers in an AIDS drug testing experimen...

Marketing Plan for a New Product; Solar Powered Air Conditioning

due to environmental conditions, in other areas it may be desirable but not essential. Globally there has been seen an increase in...