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Comparison of Management and Operations in Liner and Tramp Shipping

seen in terms of the size as well as the differences in the fleet that are operated, but the fleet differences more linked to the ...

How Will Tata Gain Value from the Jaguar Land Rover Acquisition?

combined company will be strong than the sum of its parts, this may financial, strategy, as far as market share is concerned, or e...

Needs Assessment and Simulation

evaluated stated that they are predominantly "hands-on learners." Eight of the 10 nurses evaluated stated they were hands-on lear...

American Society

In a paper of three pages, the author considers the nature of the American society in relation to cultural diversity. Though the ...

RBV Assessment of Southwest Airlines

use of a single size aircraft where it is possible to easily substitute one aircraft for another is there are operating issues. ...

The Potential for Changes in the US Dollar and UK Sterling Exchange Rates

sterling by increasing demand using foreign reserves to purchase sterling. However, this is very rarely utilised. Question 3 Whe...

The Impact of Corporate Culture on Customer Services - A Proposal for Case Study Research

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...

Six Sigma Dos and Don'ts

about Dell is its generally unhelpful help desk personnel, however. Virtually all of Dells customer service representatives are i...

Eliot & Thackeray

to the Siren and also in descriptions of her performance of Clytemnestra. Nevertheless, Thackeray leaves her in a life where she "...

Epidemiology & STDs

associations, testing hypotheses, and identifying the causes of health-related states or events" (Merrill and Timmreck, 2006, p. 2...

Introducing the Apple iPhone

that, Steve Jobs "stopped talking" (Elmer-DeWitt, 2007). His presentation "raised dozens of questions -- from the price of the pho...

Amazon and the Potential for New Technology

to gain and retain the first mover advantage as a firm that was the first major book seller on the internet, the firm took many ye...

TQM and Operations Management

by Haigh and Morris (1994). Total is seen as being the entire organisation or company, from board level through to the tea lady. ...

Born on the Fourth of July

person that John F. Kennedy was addressing when he said "Ask not what your country can do for you, ask what you can do for your co...

Customer Relations Management

the client the greater the value then we can see that CRM is still limited. Financial institutions are one of these markets, yet i...

The Communication Privacy Management Theory - Evaluation

to keep private information private and everyone believes they own their own private information. This certainly echoes the cultur...

General Insurance Company Case Study

This 11 page paper looks at a case study supplied by the student, describing the current manual information systems that are in pl...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

Personal Code Of Ethics

beliefs and attitudes. Most of us have many different values and attitudes. Self-accountability is one value by which I try to liv...

Shell Strategy

The majority of organisations have structures that were formulated for effective operations over a century ago. Technology was ver...

News Broadcast Versus Newspaper: Analysis

that could otherwise not be expressed merely by literary methods; rather, photography helps the world understand more about itself...

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

Operations Management; Recruitment Process

is more choosey, where they were given the job too easily they may feel the employer will hire anyone and the job does not require...

Army Values

a team and performing tasks as assigned, not trying to take shortcuts or engaging in the process on ones own with their own assump...

Caledonia Plc Case Study

create a high level of savings. Savings that are made may be seen as equal to revenue. We are also given two different scenarios w...

Balance Score-card Use in SMEs

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

Customer Services in Different Industries

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

Amazon's Frontiers

(2000) refers to as pragmatists adopt the technology they know they will need in the future. Specifically, the Internet is seen a...

The Value of the Family

individual family member are considered within this context (Friedman, Bowden and Jones 37). In analyzing the various theories th...

Unilever Case; Segmenting the Market for Washing Powder in Brazil

where there are commonalities the company is better able to adapt their products to meet the needs of that particular market. The ...