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Essays 1 - 30

Evaluation of TQM

In eight pages a literature review and evaluation of the strengths and weaknesses of Total Quality Management are presented. Nine...

Continued Growth for Organizations and TQM

In eighteen pages this paper presents a comprehensive overview of Total Quality Management and includes how it can be successfully...

TQM History

In five pages Total Quality Management and its Total Quality Control predecessor are discussed in a consideration of its history, ...

Customer Needs and Total Quality Management

Customers, and TQM Opportunity A manager who is presented with the challenge of opening a new retail branch of a company in an ex...

Human Resource Management and Total Quality Management

his remarkable achievements. Some articles state that Total Quality Management is an American perception of managing quality. This...

A TQM Overview

organization and its stockholders or others who have interests in the company (1996). This seemingly differs from traditional meas...

A Consideration of Total Quality Management

One can see that quality means different things to different companies and within industries. It can also be applied to different ...

Relationship Between Quality Management, Total Quality Management, and Measuring Performance

only based on the number of units, but also on factors such as the level of the compliance with quality standards. If the required...

Operations Management Questions

the development of the product or service, this may include potential suppliers, and the validation of requirement material s and ...

TQM and EFQM

to the tea lady. Quality is seen as the establishment of goals that reflect and determine quality in the product manufacture and ...

Service Organizations in the Implementation of TQM

from its introduction. The meaning may be different to the various people or organizations that implement or study it as there is ...

Case Study of Precision Systems, Incorporated

of this, the order entry department takes information from a variety of sources -- the sales/service representatives, the final cu...

Quality Costs

so as to enable production and service at the most economical levels which allow full customer satisfaction" (Feigenbaum, 1999). ...

Six Sigma; Development and Utilization as a Part of TQM

extends backwards and forwards to include the supply chain and the customer chain. TQ stresses learning and adaptation to continua...

TQM and Six Sigma

Morris (1994). Total is seen as being the entire organisation or company, from board level through to the tea lady. Quality is se...

TQM, BPR and Change

1998). Total Quality Management system assumes a primary objective is to enhance quality through customer satisfaction and statist...

TQM Implementation

levels of the company" (Agility Centre, 2002). TQM has also been referred to as a "Customer-Driven Quality Management" approach (H...

A Look at Things That Hinder Quality Initiatives

comes to quality commitment, successful TQM implementation simply cant take place (Sebastianelli and Tamimi, 2003; see also Glover...

Total Quality Management and James W. Cortada's Explanation

cultures, one must first understand the classification of culture and leadership. Cortada emphasizes several issues when assessin...

Middle Managers and TQM Implementation Implications

either business type or size. Future research could be limited to a particular SIC code for intra-industry comparisons between fi...

Modern Management, Change, Reconstruction and Deconstruction

In seven pages this paper examines the 20th century changes in business management theory and approaches with Total Quality Manage...

Flexible Firms and Human Resources Management

In nine pages this research paper examines the concept of a flexible firm and discusses the importance of TQM or total quality man...

Manufacturing and Total Quality Management

speed at which they worked (Systma). The first published work dedicated to the continuous improvement of statistical process cont...

Auburn, AL and TQM

Andrea Jackson's 'Applying TQM principles to the finance department: the city of Auburn experience' is applied to this considerati...

Reasons for TQM's Success

implement these in more specialised areas. This is useful to both the student studying TQM as well as the manager that may wish to...

Executive Briefing on the Concorde's 2000 Crash

Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). It focuses the efforts of all members of an organizat...

Federal Express Total Quality Management Case Study

their way of life: 1. The level of customer satisfaction increases and satisfied customers bring more business, which ensures the ...

Historical and Economic Effects of Lean Manufacturing

was that great amounts of capital were invested in parts and product that no one was certain would sell. PC manufacturers learned...

Total Quality Management

talking about a systemic approach to total transformation leading to continually improving quality. While we cannot outline the 1...

Critical Success Factors to the Implementation of Six Sigma

There are commonalities within all models which include winning the employees over with communication convince them of why the cha...