SEARCH RESULTS

YOU WERE LOOKING FOR :Total Quality Management and Customer Service

Essays 151 - 180

TQM, BPR and Change

1998). Total Quality Management system assumes a primary objective is to enhance quality through customer satisfaction and statist...

Critical Success Factors to the Implementation of Six Sigma

There are commonalities within all models which include winning the employees over with communication convince them of why the cha...

Marketing Strategy: From Traditional to Customer-Targeted

information within them and understanding the theoretical frameworks in which each was undertaken. Literature Review Factory Produ...

Six Sigma; Development and Utilization as a Part of TQM

extends backwards and forwards to include the supply chain and the customer chain. TQ stresses learning and adaptation to continua...

TQM AND STATUS TODAY

and regulations in place. This has especially been the case for China -- the media has been loaded with toy recalls due to danger...

AN UNDERSTANDING OF QUALITY AND PROCESS IMPROVEMENT

of how such a thing works. But what, exactly, is process improvement? In its basic form, the process improvement model (PI...

McDonnell Douglas' MD-11 Failures

In five pages this paper examines the Total Quality Management failures of the MD 11 in this consideration of stakeholders both di...

Critique of a Journal Article on Management

notes that competitive readiness is necessary for re-engineered and demerged businesses (Heller, 1997). Also noted is that a surv...

Case Study on Mobil and Order Processing Technology

In eight pages the Total Quality Management approach to order processing systems' technology by Mobil is the focus of this student...

Medical Relationships and Effective Communication, Technique, and Theory

In ten pages medical relationships are considered from the perspectives of communication procedure, technique, and effective theor...

Value Focused Supply Management by Alan R. Raedels

the essentials of project planning, Raedels outlines similar crucial information, but from a standpoint of how to maximize the sup...

Organizational Operating Productivity and TQM

In ten pages this paper examines how organizations can improve productivity of operations through Total Quality Management with va...

TQM and Unions

of barriers within the organization and between the organization and its stockholders or others who have interests in the company ...

TQM Models

In nine pages this paper examines total quality management models by Baldrige, Juran, and Deming in this contrast and comparison. ...

TQM and Process Design Issues

In eight pages this paper discusses process design components and issues from a total quality management standpoint. Thirteen sou...

Hoshin Planning or Quality Policy Deployment

In fourteen pages Hoshin Planning or QPD is examined in terms of its advantages and disadvantages and also explores its Total Qual...

TQM and Systems of Performance Management

In seven pages this paper examines the emphasis upon Total Quality Management in this consideration of the 360 degree feedback sys...

Evolution of TQM

TQM as a failure; some of those managing to implement the underlying philosophy as well as the techniques - Corning, Xerox, Motoro...

Sears and Roebuck Reengineering

In six pages this paper presents a Sears and Roebuck case study in a consideration of differences between total quality management...

Community Policing and Management Principles

In ten pages this paper presents an identification of change resisting law enforcement agencies and discusses the importance of st...

TQM and Capone's Bar

In ten pages a local Cyprus nightspot known as Capone's Bar is examined in terms of the implementation of a Total Quality Manageme...

TQM and Corporate Training

In eight pages corporate training is analyzed in terms of the benefits achieved by total quality management in ensuring organizati...

Analysis and Implementation of Organizational Change

In fourteen pages this paper analyzes organizational change in the consideration of a scenario in which change is necessary with T...

3 Interrelated Articles on Business Integrated

In five pages this paper shows how a common thesis can successfully integrate three similar business articles on total quality man...

JIT and TQM Total Quality Control in Just-In-Time Production

In thirteen pages this paper discusses how an environment of Total Quality Management can successfully implement Just In Time inve...

Auburn, AL and TQM

Andrea Jackson's 'Applying TQM principles to the finance department: the city of Auburn experience' is applied to this considerati...

Continued Growth for Organizations and TQM

In eighteen pages this paper presents a comprehensive overview of Total Quality Management and includes how it can be successfully...

Internet Marketing and TQM

In seven pages this paper discusses marketing mix as it relates to the Internet and also considers how to implement Total Quality ...

Business Process Reengineering, TQM, and the Role of Information Systems

In sixteen pages this paper examines information systems and the roles of total quality management and business processing reengin...

Organizational Culture Assessment and Total Quality Management

In six pages this paper discusses change figuring difficulties, organizational culture evaluation, organizational learning, and cu...