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UNITED AIRLINES, SOUTHWEST AIRLINES AND CUSTOMER SERVICE

the date of September 2: Fly out of Miami on United, rebook a flight on another airline through United or request a refund (Tweh, ...

Mental Health Services and the Elderly

According to the U.S. Census Bureau, Americans 65 years or older increased by 74 percent between 1970 and 1999, from roughly 20 mi...

CUSTOMER SERVICE: AN EXAMINATION IN THE AIRLINES INDUSTRY

2005). Even more interesting is that the "customer is always right" concept isnt true at Southwest Airlines (Taylor, 2005). "We ma...

Social Workers in Mental Health Services

would have to provide those benefits in the same way as benefits provided to all other medical and surgical procedures covered by ...

A Good Customer Service Model

to use preventative measures to thwart competition and also to see that the firm stays on course. In order to create a viable an...

OSHA Safety Standards and Fire Services

In five pages this paper examines how OSHA is involved in determining safety protocols and discusses how this affects fire service...

Fire Services, '2 In 2 Out' Rule and OSHA

In three pages this paper discusses the fire services industry implications of the 'Two In Two Out' rule devised by OSHA. Ten sou...

Affirmative Action, Public Service and Kirsten Gillibrand

with "quotas, set-asides, and preferential treatment" given to minorities and women at the "expense of white males" (Affirmative a...

Affirmative Action, Public Service, and the Appointment of Kirsten Gillibrand

action is synonymous with "quotas, set-asides, and preferential treatment" given to minorities and women at the "expense of white ...

The Importance of Combat Support and Combat Support Services in the Army

combatant soldiers. A combat soldiers livelihood and health is attached to training (Meyer, 1990). The way that he is trained wil...

Preventing Burnout in Human Services

will be more fully explored below, it is critical that Patricias boss recognize that he is an important part of Patricias social s...

Student Support Services Projects and Community Colleges

In thirty pages Student Support Services are considered with an emphasis on community colleges and includes a history of TRIO fede...

Technologies and Service Quality

In twenty pages this paper considers LAN and WAN technology systems in terms of service quality with network systems and risk asse...

Civil Service Employment and the Role of Informal Organizations

In eight pages this paper examines civil service employment in Los Angeles in a consideration of the role played by informal organ...

Community Service and Education

Though meeting performance outcomes is necessitated by modern educational directives and the No Child Left Behind Act, it does not...

Observing a Religious Service

the listeners would occasional offer comments and observations, to which the rabbi would generally respond. Occasionally, this pro...

USING A SWOT ANALYSIS TO DEVELOP NEW SERVICE OR HEALTH CARE PROGRAM

a machine, as it were, even if the machine is connected to a health-care professional on the other end. Along those lines,...

Professionalization of Early Childhood Service Providers

in "out of school hours" and include things like homework help and study support; sports; art, music, crafts, dance and drama; and...

Online Dating Services for People with STDs

but there are people who already have an STD. One in five men, and one in four women, have genital herpes (Cohen). They suffer fro...

Information Technology Security, Web Services and Database Management Systems

many forms cryptography complexity increasing the difficulty breaking the code is achieved with the use of prime numbers. One most...

Allocating Health Services

saving technology. This may seem cruel but the doctors and hospitals surely do not work for free and as such monetary issues are c...

Orange County, NY's Social Services Programs

In four pages this paper considers New York's Orange County and the city of Newburgh in a comparison of how each of these areas'...

The Banking Sector and Declining Customer Services Standards

In a report consisting of seven pages a proposal for declining bank industry customer service standards is considered and proposal...

Chiropractic Services Marketing Plan

In five pages this paper examines a new chiropractor's marketing plan in a consideration of advertising strategies, competition, m...

Service Level Agreements and Outsourcing

In five pages 2 fictional company negotiations are examined in a discussion of outsourcing, its benefits, and service level agreem...

Boston, Massachusetts' Maid Services

In ten pages this paper examines twenty domestic services agencies in the Boston area in terms of market role and the distinctive ...

Filmmaker Hayao Miyazaki's 'Kiki's Delivery Service' and 'My Neighbor Totoro'

In six pages this report considers these impressive animated films by one of Japan's most innovative filmmakers. Five sources are...

HIV and AIDS Community Dental Services Proposal

In five pages this paper discusses a proposal to provide dental services for individuals with HIV or AIDS in terms of health care ...

Els van Weering's GPS One Hour Service Case Study

In five pages Els van Weering's case study regarding GPS One Hour Service is analyzed. Two other sources are cited in the bibliog...

Saks and Customer Service Enhancement

In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b...