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Essays 601 - 630

Dell Computer and a Change in Culture

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Dr. Sandra M. Finch's Dental Practice and Customers Role, Satisfaction, and Retention

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

Two Studies of Information Technology

gratification and for some purchases the inability to see and feel what they are. These different elements are seen as reassuring ...

New Home Loan Program and Countrywide Financial

a potential customer may be evaluating how much mortgage s/he can afford. Available calculators target individuals seeking to con...

Issues and Challenges in the Carbon Offset Market

avoid the need for further intervention. The first consideration may be the way in which the voluntary market is utilized, it app...

Electronic Media and Direct Marketing

of millions of potential consumers with few barriers (Phelan, 1996). This saw an initial rise of the use of marketing through the ...

Customers' Supermarket Wants Characteristic Assessment

from it. 6 I like to shop for bargain and am attracted to special offers 7 Quality is more important than price. 8 I like to have...

Developing a Marketing Plan for Viagra

to influencers Pfizer may appeal to men who would not otherwise come forward. It is undertaken in a tasteful manner, in line with ...

Entering the Chinese Market with a Cosmetic Product

it is worth noting that China still counts Taiwan as one of these provinces and there is ant the special administrative region of ...

Marketing Research for Kudler Fine Foods

or industries, so that they can lead their own organizations to higher levels of positive business results. Social factors ...

Marketing Report; Container Shipping in the Mediterranean

handled (ISL, 2005). However, this alone does not indicate that these are suitable ports or whether or not these are the ports tha...

Breathe Right Strips Case Study

$45 million a year; demonstrating the companys ability to leverage the first mover advantage. Since then the company has moved int...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Beyond Customer Satisfaction to Customer Loyalty by Keke Bhote

1970s were the first time that US industry copied the Japanese as they became entranced by the lure of quality circles. The eighti...

Why Deconstructivism Will Never Last

unique nature of the buildings at the time. Architectural students are taught a great deal about deconstruction, something that ir...

The Victims' Rights Movement

grass roots movement and aligned with a variety of groups, such as MADD and others that try to change the system and make their pr...

The Anti-Slavery Movement

that still labored in the homes and fields of the Southern slaveholders. Abolitionists even tirelessly transported illegal cargo....

Gasoline Prices Change and a Reflection of Supply and Demand

way prices are expected to change, the AAA, which has been taking weekly surveys of prices from 2,8000 gas station in the state ha...

Religious Topics

this movement, they are turned against their families, their grades fall and they drop out of school, and they "surrender" their w...

Meaning of Masculinity

mental well-being. Helping men to find a balance in life in which they feel free to pursue their best interests and achieve a heal...

Overview: The Civil Rights Movement

This research paper presents an overview of the history of the civil rights movement. The major major events that characterize thi...

Overview of Social Movements

p. 2). For example, Dr. Martin Luther King, Jr. is the most noted leader of the Civil Rights Movement. Another universal feature o...

Beethoven's Fifth, Mozart's No. 40

(Machlis 225). The Exposition concludes with a short section, the codetta, which restates the basic rhythm (Machlis 225). The tr...

Share Price Movements of Dell and DaimlerChrysler

could benefit Chrysler. Efficiencies and cost cutting were a core competency of Chrysler, bringing together of these different com...

Homegrown Terrorism: Violence in the Pro-Life Movement

methods used by Islamic fundamentalists. That is, each faction uses bombs. Sometimes, assassination is used as well. There have be...

19th Century American History

slavery, a trend which leads towards the development of Sectionalism in the Southern states. 1830s: Southern states begin to seek ...