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Essays 1981 - 2010

Buying or Purchasing Products or Services Decisions

In seven pages this paper considers whether a marketing project should rely upon in house goods and services or purchase them else...

Determining Success in Quality of Service

In ten pages this paper examines service quality in a consideration of basic franchise and manufacturing components. Eleven sourc...

Past, Present, and Future of the United States Customs Service

In fourteen pages this paper presents a history of the United States Customs Service, considers its current role, and anticipates ...

Long Distance Service and Bell Atlantic

In nine pages Bell Atlantic's decision to provide long distance service is examined within a consideration of such issues as the T...

Pediatric Home Health Care Services Marketing

In three pages this report examines pediatric home health care services and how they may be successfully marketed and promoted. F...

Human Services Worker of the Future

in 15 of the 16 States. In 2 States, it was estimated that 1 in 7 African-American males (compared with approximately 1 in 125 whi...

Catholic Meal Service

(Offertory, 2002). It is interesting to note the use of bread and wine in the service, which has several meanings (The Off...

Web Purchases People Don't Want to Buy 100 Products and Services

the Internet and analyzing the reasons why this is so may help to prevent costly business decisions. Selling Products and Servic...

Comparative Analysis of Federal Express and United Parcel Service

Seattle, Washington by James E. ("Jim") Casey with a loan for $100 (UPS, 2002). The company used teenagers to delivery messages a...

Service and Volunteerism in the US, Chile, and France

recently wrote that "a few years back, my wife and I hosted a high school senior from Yugoslavia (Serbia) who wondered what I was ...

Service Work and Prostitition

reasons compel a large part of this industry to do what they do. These women are no sooner able to assimilate into mainstream soc...

Marketing Considerations for a Professional Service

fairly strict about dentists advertising as well. Though manufacturers of all types of products can make outrageous claims about ...

Presentation on Canada's Hamilton Health Services

allows justification for greater technological expenditures as well, because the patient base is not limited only to the immediate...

Mental Health Hospitalization and Inpatient Services

Private organizations designed primarily for drug and alcohol treatment rarely if ever will accept any patient who does not have i...

Assessment and its Value in Social Service Agencies

In eight pages this student supplied case study examines how social services agencies can benefit from internal evaluation. Five ...

Improving Customer Service

that the problem exists: it does not, however, necessarily address difficulties with internal and external communication, lack of ...

Recruiting for the U.S. Civil Service and Pattern Changes

Breaches of this then become political tools for opposition parties and candidates, with the government as an employer needing to ...

National Health Service Information System Implementation Methodology

this thesis makes use of the Actor Network Theory it is appropriate to use a research paradigm that may be seen as able to cope wi...

Economic and Political Perspectives on Health, Aging, and Utilization of Health Services

but much of the cost is a simple reflection of the fact that medical science is keeping people alive longer than it has in previou...

Communication Barriers to Emergency Medical Services to Homeless, Transsexuals, and Prostitutes

In the Metro Toronto area, over 5,350 homeless people try and fit into the limited homeless spaces available in the hostel system ...

3M and Customer Service

other organizations have envied and virtually no one could duplicate. Much of the current culture at 3M can be traced to the pron...

U.S. Refugee Population, Health Policy Treatment, Prevention, and Care Services

into a receiving country, this population has the same entitlement to social benefits - such as health care - as the native popula...

Public Service Campaign on Drug Abuse

but they are not unreachable if the firm does their homework. Sixteen to twenty-five year olds will not respond, research has show...

Customer Service and Communication

The bulk of the chapter, is, probably unsurprisingly, the causes of miscommunication and how they can be alleviated. Miscommunicat...

Design of a Victim Service Unit

unit. Currently we are weighing the options of what form it should take and precisely what its role will be, and we want suggesti...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Victim Services Unit Creation

2. Services available 24 hours C. City function 1. Washington, D.C. 2. Little progress in 20 years IV. Goals for the proposed unit...

Best Deal Electronics and Speeding Up Customer Service

all but the busiest times. This is the report of a series of surveys and observation times. Both customers and employees w...

Customer Service and Call Centers

It was in the early 1990s that the integrated call center began becoming reality. AT&T, the old Northern Telecom and other centra...

Social Services That Are Faith Based and American Government Funding

not fund faith-based social services" (Dudley 2001, 99) is firmly stated in Religion in America : Opposing Viewpoints. There are ...