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Essays 331 - 360

Customer Satisfaction Levels for eBanking

faced by the banking industry has been the shift towards the online environment supported by technological developments, impacting...

Measurements of Service Quality

result of "gaps" that exist between different aspects of an organizations performance; by bridging these gaps, service quality wil...

Proposal for Marketing and Measuring Customer Satisfaction in a Local Company

stated the integrated marketing communications; "is a concept of marketing communications planning that recognises the added value...

The Impacts of the Level of Nursing Education on Patient Reported Outcomes

of the hospital nursing staff could be nurses with a bachelors degree or higher and that this can have an impact on patient outcom...

Customer Satisfaction and Online Banking

customers, after which the responses will be subjected to statistical analysis to test the following hypotheses. The primary hyp...

A Purpose Statement for A Doctoral Thesis

satisfaction in online banking services than younger respondents with lower education levels. * The dependent variable for this ...

Research Project Outlining

The method used in this research project is the administration of a survey. This is justified because to answer the research quest...

A Qualitative Assessment of Patton-Fuller Community Hospital's Online Web Portal

and health care demands, in part, that hospitals provide a functional presence on the web as a way of providing a higher quality o...

RESEARCH PROPOSAL: RELATIONSHIP BETWEEN PATIENT SATISFACTION AND PHYSICIAN PERFORMANCE IN AN OUTPATIENT CLINIC

Problem Statement In this paper, the writer has been asked to develop a research proposal to examine the relationship betwe...

Marketing Proposal for Wynnbrice

increases the cost of the advertising. The first tool will be the use of short radio commercials. The majority of drivers will l...

Approach Methodology Designed for Research to Assess Client Satisfaction Levels

Eriksson and Wiedersheim-Paul (1997), state that the purpose of the research is to tell the readers of the paper the intentions of...

Intersect Investment Case Study

one sales manager is proud that they have cut the sales call time by 5% and increased sales levels. The same attitude is also seen...

Passive Assets And Human Capital

our most important asset" has been around almost as long. If people really are assets, then maybe they should be treated like mac...

Capital Raising Options

modern portfolio theory is in the way it allows for specific and systematic risks in the returns expected by an investor (lton, et...

Research Design and Methodology

For this research we want to gather data which we can compare and describe the needs and as such quantitative data is the better a...

Patient Satisfaction As An Indication of Clinical Quality

Agency for Healthcare and Quality as "doing the right thing, at the right time, in the right way, for the right person-and having ...

Work Groups and Employment Satisfaction Literature Review

In fifteen pages this research paper discusses employment satisfaction, work groups, and the relationship that exists between them...

Sexual Fidelity

psychological health and issues of survival are best accomplished within social structures. The concept of sexual fidelity explo...

Terrorism: Impediments to International Cooperation

been developed on the international level. Acts of terrorism can be loosely defined as acts perpetrated against citizens to insti...

Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Terrorism: Impediments to International Cooperation

as acts that are committed by non governmental bodies or representatives. This definition, of course, varies significantly accord...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

Category Management

with suppliers. The concept of no longer being fully self-contained and remaining isolated from the outside has come to be less u...

Wal-Mart; SWOT and Critical Success Factors

and communication system to make sure of timely deliveries. There was also a high degree of careful budgeting to save money (Berry...

Satisfaction at Work; Survey Results

(n=125) were salaried. There are also other factors which may impact on the level of job satisfaction among the employees;...

Article Critique/Effects of Remembering/Nursing Home Residents

the study intervention. Also, as yet, Cook is not clear about the purposes, aims or goals of the study. Literature Review While ...

Balance Score-card Use in SMEs

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

Manufacturing, Customer Satisfaction, and Total Quality Management

an award that recognises outstanding quality in commercial organisations (Pyzdek, 1996). Part of their move towards quality...

Airport Development

look to areas that are currently developing and in a growth stage, this needs to look at the different aspects of the area, for bo...

Understanding the Consumer Decision-Making Process

This 5 page paper summarizes the elements of the consumer decision-making process and considers how marketers can use the consumer...