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How Employees Can Be Managed To Provide A High Level Of Services To Customers.

Model Zeithaml (et al, 2006) has presented a comprehensive model that looks at how leadership and culture will impact on the serv...

Erik Erikson

to teach at Harvard Medical School, Erikson formulated his famous of psychosocial development. When he became an American citizen,...

Issues in HRM Human

of the way that productivity is affected, and then this information may be used in order to increase productivity. Moreove...

British Workforce and the Growing Participation of Women Since the Second World War

control practices and free contraception; the changing attitudes of women; and the availability of part-time work. After the war,...

Issues in Human Resources Management

definitions. A good definition states; "Assessment tools help generate reliable feedback, identify the critical behaviours for suc...

4 Student Supplied Scenarios Involving Organizational Communication

or interpersonal environments" (Kaye, 1996, p. 67). Scenario #2 - Corporate news to multiple sites Tom Peters stated: "Communica...

Forging a Committed and Motivated Workforce- An In-Depth Case Study

turnover rate of 22 to 33 percent per year. While it is not unusual for employee turnover to reach even 25 or 35 percent in a year...

Marketing Campaigns and Macro Factors' Effects

they need to be prudent. This is especially true for the service industry. In an environment such as this, marketing needs to cons...

Motivation and Workforce Diversity Management

If there is no fit among activities, there is no distinctive strategy and little sustainability. Management reverts to the simple...

Social Problems of Child Prodigies

the Tonight Show audience with a blazing solo (Jerome, Cheakakos and Horsburgh 131). At ten years old, Jacob signed a contract wit...

TradeCard B2B eCommerce Case Study

means of getting traders and trade services providers to sign on and become YradeCard members? How could TradeCard change the mind...

Developing Groups and Teamwork

McNamara, 2000; Steward, Manz and Sims, 1999). In this particular group, only one member, the accountant, seemed reluctant to shar...

Workforce, Training, and Gender Roles

situations, no one actually comes out and says an employee is not promoted because of gender, but in a study conducted during the ...

E-Systems and the Addition of a KMS or Knowledge Management System

was below $8 at the end of 1999; it last closed near $4.50, which represents an increase of nearly 100 percent. Revenues are repo...

Alternative School Development

districts in the nation had at least one alternative school and about 88 percent of high school districts had at least one alterna...

The Americans with Disabilities Act

with interpreters free of charge under Title III of the Americans with Disabilities Act (Knight, 2003). Yet, that is just one smal...

The Netherlands and the Law's Role in the Development of Social Attitudes Regarding Euthanasia and Gay Rights

of that which we elect of have as law ... as ... writing some statute into a code book, having a court interpret a law, does not m...

Africa, Environment, Quality of Life, and Sustainable Development

have development a series of solutions for areas of environmental concern but plans for progress are often impeded by severe econo...

Industrialization and Economic Development

However, it is increasingly becoming obvious that there is a need to raise the living standards and improve the domestic economies...

GM and the Pontiac Aztec Failure

In twelve pages this paper discusses how the subsidiary of General Motors failed in its SUV Pontiac Aztec development and launchin...

UK Education and Mathematics Attitudes

In fifty pages the UK's mathematical attitudes are discussed in terms of literature review and influential factors that include cu...

Overview and Critique of Comprehensive Test Of Basic Skills

In five pages this achievement test is considered in an informational overview and critique with such issues as administration, de...

Americans Held Captive in Foreign Lands

the student was prosecuted to the fullest extent of their laws. The others left the country quietly. This seems to be a frequent t...

Failure Prevention and Development Problems Associated with Software Engineering

the heap only five years ago. Today, that list has evolved considerably. Companies like Microsoft, Adobe, and other leaders in t...

Organizational Development Action Research Proposal

for the people with whom it interacts. One of the most obvious of changes in organizational development has been the switch from ...

Overview of the Campbell's Soup Company

as David Ogilvy, Lee Iacocca, Estee Lauder and Douglas R. Conant can be characterized as leading like emperors since they "run the...

Tutorial on Taiwan's Workforce and its Lack of Women

percent of the workforce were women, then the original thesis, which suggested that women choose not to work could be explored. Si...

Business and Ethics

practical science that help guide behaviour (Laudon, 1995). This may appear very detached from information technology, ho...

Management and the Workforce in the Twentieth Century

century, the societys appetite for greater productivity has been insatiable (Harrington, 1999). The author relates that Taylor wa...

Connection Between Democracy and Human Rights

certain intolerable regimes, then democracy might stand a chance. However, that is easier said than done. Kampelman (2002) asks:...