YOU WERE LOOKING FOR :Age of the Dot Com and Customer Service
Essays 61 - 90
In five pages previewtravel.com, Priceline, com, and Cheaptickets.com are analyzed in terms differences from conventional travel a...
knows that the Internet is for real. Many of your customers are already online, and many more are signing up every day."...
those savings onto the consumer. The interesting concept about Amazons website is the ability to personalize. Once a custo...
Further, the marketing mix approach is far less effective in the electronic environment than it is in the local supermarket or Sup...
The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...
The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...
introduction to Presence: Exploring Profound Change in People, Organizations, and Society, Senge, Scharmer, Jaworski and Flowers (...
A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...
computer users - and therefore buyers - insist that they will not purchase another Dell computer unless and until Dell provides so...
staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...
be in contact with customers by telephone, Internet, email and "snail mail," with the most common forms of initial contact being b...
information for the purpose of making a purchase. The best and most successful Internet businesses offer only high-quality produc...
First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...
In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...
The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....
In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...
to paying customers. If paying customers are put off by an employees attitude (due to his/her frustration), its a sure bet the cus...
the important elements of the service to be provided (with results for the customer) (Peros, 2006). Another is perception. This is...
which to operate. Currently, the company has no way to define a profitable client or even the type of client it can best serve. ...
takes place and services are provided in human and physical context. Sending out the message in this way helps to reinforce the ex...
In this paper, the writer organizes and sets up a fictional Internet dating company, Cloud Nine, which provides unlimited matchmak...
In ten pages this paper examines how internal customer service was increased through shared business services applications at Alli...
Model Zeithaml (et al, 2006) has presented a comprehensive model that looks at how leadership and culture will impact on the serv...
similar, where the idea of the selling the product was to satisfy the customer with the product in terms of quality and availabili...
given meal, with breakfast being the absolute worst time for dealing with this person. The more the food server hustles to meet t...
stated the integrated marketing communications; "is a concept of marketing communications planning that recognises the added value...
there is a distinct shortage of quality care that provides the choices that mothers want. 2.1 Services to be Provided To provid...
a drivers license that the only problem is that they cannot see properly. Slides 3 and 4 How Can Vision Affect the Ability to Lea...
2003 in Pediatrics, the journal of the American Academy of Pediatrics. The professionals comprising the Committee stress that ear...
An 11 page paper discussing options available to Global Communications, a company planning to offshore much of its customer servic...