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information for the purpose of making a purchase. The best and most successful Internet businesses offer only high-quality produc...

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

a fair value service. There are a large number of examples that demonstrate the way that companies can benefit from custome...

to impact on the mass market providers rather than the upper market providers where demand is not as sensitive to economic conditi...

fees over the period of the license which complies with the matching concept in accounting. It may be argued that there was an imp...

billion. Increased revenues originate with higher same-store sales and revenues gained from additional stores opened during the p...

the companys existing systems could not deal with the added demand for service. Eventually AOL came to be Americas largest ISP, l...

that, Steve Jobs "stopped talking" (Elmer-DeWitt, 2007). His presentation "raised dozens of questions -- from the price of the pho...

(2000) refers to as pragmatists adopt the technology they know they will need in the future. Specifically, the Internet is seen a...

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

about Dell is its generally unhelpful help desk personnel, however. Virtually all of Dells customer service representatives are i...

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

be looking for the best deal, the most service or facilities for the lowest price, where love is involved they may be looking for ...

computer users - and therefore buyers - insist that they will not purchase another Dell computer unless and until Dell provides so...

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...