YOU WERE LOOKING FOR :Customer Relationship Management in the Public Sector
Essays 151 - 180
affects plans for retirement (2001). Even in respect to long-term government workers, plan enhancements, and employer match progra...
and determine if, in fact, government is capable of being set up and operated like a private-sector business. Our contention is t...
that in many organisations there is only the provision to measure these immediate results, as many of the wider impacts may be dif...
been put in place to combat inequality. Other legislative intervention has been of value as well. The Equal Pay Act of 1963, the...
to determine how the government of Ghana can encourage women to strive to reach governments highest levels. As Dr. Mehta (1999) n...
technological advance has proven essential for both small and large companies alike, it has also come to represent a new wave of g...
above and beyond acquiring a good leader that determine successful tactics in managing public entities within the municipal enviro...
the public organisation there is a much broader accountability aspect. The organisation is spending public money, and as such need...
change will soon be out of business whether it is a public or private organization. It is also true regardless of industry. As Tho...
seek to create an environment where families feel secure, and this philosophy has paid off for the City. Crime rates per capita we...
good customer services is not this simple, there are also many strongly systems in place that have received a high level of invest...
supposed to be given good information, but when it comes to B to B, there are things that the business owners are expected to know...
commercial activities and examine the effect on the society around them. This is no easy task, since an activity that generates m...
2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...
00000 Ms. Anne J. Thompson 2567 Gulf Shores Way Tallahassee, FL 00000 Dear Ms. Thompson, We want to thank you for being a Stoval...
the experience, and the way in which this may be related to by the customer, rather than demonstrating how a product can fulfill a...
empowerment and the taking of responsibility. Though it might seem as though these two are at the opposite end of the spectrum, le...
The difference between customer loyalty and customer satisfaction is considered in ten pages with a comparison of Customer Loyalty...
and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...
The country managed to achieve industrialisation in only a few decades. The major period of development was between 1868 and the f...
of interest allowing direct marketing to be targeted, either by direct mail, the telephone or e-mail. The first stage of any direc...
high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...
In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...
the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...
TABLE OF CONTENTS I. Chapter 1: Introduction Purpose Rationale Research Questions/Thesis Statement II. Chapter 2: Review of...
consumers lied when asked for their personal details over the Internet" (Study deems e-data unreliable, 2006; p. 2). Not only doe...
form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...
goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...
the customers needs. Introduction Database growth and management have been important from the earliest days of database dev...
the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...