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Essays 331 - 360

The Way Forward for Xerox

firm that had already made significant changes and had been more successful in integrating acquisitions. Xerox have not had a high...

Assessment of the USPS Strategic Plan

In 2008 the United States Postal Service released a new strategic plan with the vision of creating an organization that would be a...

Public Service and Gratuities

most hard nose businessman with a deep sense of dread. How much to tip and who to tip are two of the hardest questions to answer. ...

Requiring Social Service from Welfare Recipients

The welfare system in this country has evolved to the point where it...

Organizational Issues for a Financial Services Firm

limited to car, property, life2 and commercial insurance policies. The firm acts as an intermediary, with packaged insurance pro...

Presentation for Customer Service Improvements

The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...

The Benefits of a Public Private Partnership For Healthcare Services Provision

The writer looks at the way in which the provision of a new healthcare center may be facilitated using a public private partnershi...

Marriot: The Spirit of Service

an hour (Marriot, 1997). The point made by this example is that organizations must strive to look at the details and provide consi...

New Business Concept - Mobile Brake System Servicing

may also be serviced as the majority of cars and entrance barriers into the car segment, for both commercial and for domestic car ...

Measurements of Service Quality

result of "gaps" that exist between different aspects of an organizations performance; by bridging these gaps, service quality wil...

Mission and Philosophies of Two Service Organizations

of an existing organization wide statement, The first sentence places this in the context of the 1650 organizational charter and t...

IMPAIRED EMPLOYEES AND HEALTH SERVICES

the third consideration, namely, what is in the best interest of the shareholders and board. Is it better to hire the best candida...

Service Quality and Process Improvements: A Teaching Case Study

conjunction with the context information provided in the case to draft a solution. In doing so, they often take the part of a "cha...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

Channel and Pricing Recommendations for a New Commercial Services Firm

the market are prepared to pay a premium. In the case of the oil change service this may be a new and differentiated service, but ...

Balancing Loops and reinforcing Loops in the Service Industries

1 Figure 1 Balancing feedback loop In this loop it is possible to see how if there is an improvement in the quality of the servi...

Implementing Service Line Approaches in a Hospital Department

a framework including a definition of each line, many hospitals appear to get stuck at this stage due to the difficulty in untangl...

New Advantages for Public Service Employees

services are also contracted, again with high turnover rates. In this environment, there is a need to find the biggest and...

MARKETERS AND PRODUCT/SERVICE POSITIONING

in a variety of ways (Berry, 2006). Taking our mousetrap above - it can certainly be positioned as a mouse-killer. But to s...

Kentucky Cabinet for Health and Family Services

Employing some 8,000 people, the Kentucky Cabinet for Health and...

California's Budget Cuts not a Reason to Cut Social Services

It is a dangerous to cut social service programs. California is setting itself up for a police state. Background...

Fire and the Development of the Fire Service

mean firefighting in all its permutations, from urban areas to forest fires; it includes training and equipment as well. This pape...

Overview of Public Health Services

through the work of 11 agencies, with a particular focus on aiding those citizens who are "least able to help themselves" (HHS, 20...

THE IMPACT OF CUTBACKS AND LAYOFFS ON SERVICE COMPANIES

is hard on any company; both on the employees who are cut from the staff and those who are left behind to pick up the slack. Its e...

Civil Service Spoils vs Merit

begins with a rank and expands through steps based mostly on longevity (LeMay, 2005). There are 15 ranks and 10 steps but there is...

Applications of Corporate Governance Issues to McBride Financial Services

in an accounting system that made many of the concealments that took place legal, or at least borderline, and the attitudes of tho...

Civil Service Employee Recruitment

fields but this will eventually turn around. Even if the jobs were available, one must ask why a talented individual would want to...

Pittsburgh VA Health Care Services

with cardiac surgery (VA Pittsburgh Healthcare System, University Drive, 2009). Specifically, the robotic technology performs mapp...

PROPOSAL FOR ACCOUNTING AND PAYROLL SERVICES

Provides a model of a pitch a payroll agency might make to a business for services. There are 5 sources listed in the bibliography...

Crisis Services For Spousal Abuse Victims In San Antonio, Texas

Spousal abuse -- which is defined as "a pattern of assaultive and coercive behaviors including physical, sexual, and psychological...