YOU WERE LOOKING FOR :Hotel Industry and the Value of Efficient Customer Service
Essays 31 - 60
Model Zeithaml (et al, 2006) has presented a comprehensive model that looks at how leadership and culture will impact on the serv...
as Poly Tours" (Lunn Poly, 2000) was founded in 1888 with the aim of providing "holidays abroad at reasonable cost for the student...
its base of subscribers for its services. Overall, as the Internet becomes the means of shopping for many consumers, Intern...
supports 164 currencies and four languages for conducting its business. PayPal PayPal (www.paypal.com) is a...
into a fan or an advocate, good customer services that resolve problem quickly and professionally can help create an enhanced loya...
A 12 page research paper that explores the topic of customer satisfaction and how it is related to both profitability and product/...
In five pages this paper considers the management of grocery inventory through the ECR method and examines a grocery retailer's po...
more than likely to have positive things to say about an employee. In one instance, for example, on a cruise ship, a family found ...
2005). Even more interesting is that the "customer is always right" concept isnt true at Southwest Airlines (Taylor, 2005). "We ma...
Despite claims to the opposite, the United States Postal Service (USPS) is an extremely efficient organization. It may be the most...
system. In turn, this subsystem can further be broken down into a more narrowly-defined set of components, which also may be able...
customer. This is a tool that helps assess the differences between the expectations and perceptions of the customers, and the actu...
this does not mean that it is an accurate theory. To assess this we need to look at the theory. The basic idea is that it is not...
proficiency in accounting in another arena. The lodging industry has had increased competitive pressure so it is important that ...
post-dot.com era and offer the following table to illustrate these changes. Whats out Whats in First-mover advantage First-prover ...
so forth and so forth. The cycle repeated every month until I finally gave up trying to correct it. However, as soon as the contra...
company (Hooley et al, 2003). Loyalty is often perceived as a level of customer satisfaction, in a competitive industry it is like...
the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...
In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...
personal recognition" (Benis, 2001). For decades, theorists have applied different psychological perspectives to an understa...
The writer presents a proposal to assess the link between corporate culture at an airline and the reasons for poor levels of custo...
This 5 page paper looks at the way that the concept of activity-based costing may be applied to the service industries. The genera...
It appeals to businesses that have their own fleet mechanics and those that do not. Those businesses that maintain their own flee...
from its introduction. The meaning may be different to the various people or organizations that implement or study it as there is ...
diverse industries during recent years. Despite "this trend in manufacturing, ABC systems have made few inroads in the services a...
In seventeen pages service industries and hotel HRM are examined within the contexts of the Learning Organization theory of Peter ...
This paper reports a specific case of a hotel that wants to increase their Thursday night corporate guests. Research revealed the ...
Florida area. Immokalee is attractive due to the close proximity to the Seminole casino, with no other hotels serving this area. T...
and the way that needs are met. However, there are some significant differences with the commercial environment. Firstly, this is ...
Pizza" which says custom-made pieces made with local fresh ingredients. It is also stated that residents of the hotel will have ac...