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billion. Increased revenues originate with higher same-store sales and revenues gained from additional stores opened during the p...

and start reading it straightaway, in the case of a CD they can listen to it immediately in a car. Ordering any product online mea...

company (Hooley et al, 2003). Loyalty is often perceived as a level of customer satisfaction, in a competitive industry it is like...

This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of in...

fees over the period of the license which complies with the matching concept in accounting. It may be argued that there was an imp...

a fair value service. There are a large number of examples that demonstrate the way that companies can benefit from custome...

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

to paying customers. If paying customers are put off by an employees attitude (due to his/her frustration), its a sure bet the cus...

of McDonalds and 20) Analyze the pricing strategies and tactics followed by McDonalds Formerly the undisputed leader in the...

so forth and so forth. The cycle repeated every month until I finally gave up trying to correct it. However, as soon as the contra...

illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...

In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

that, Steve Jobs "stopped talking" (Elmer-DeWitt, 2007). His presentation "raised dozens of questions -- from the price of the pho...