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Essays 61 - 90

CUSTOMER RETENTION IN THE MIDST OF TECHNOLOGY CHANGE

is available to its customer base 24/7. And theres a cost savings to such technology as well (Del Franco, 2007). The problem occur...

'Marketing Myopia and 'Increasing Customer Retention Potential' Reviewed

bankers, but its applicability to all industries is obvious. The cost of attracting a new customer always is higher than the cost...

Consumer Cooperation for Rate Increase: BC Hydro

This 3 page paper gives an overview of the company BC Hydro. This paper includes a discussion of the campaign by BC Hydro to convi...

Customer Relations Interview

into a fan or an advocate, good customer services that resolve problem quickly and professionally can help create an enhanced loya...

Customer Satisfaction/Profitability v. Production & Quality

A 12 page research paper that explores the topic of customer satisfaction and how it is related to both profitability and product/...

Roche Diagnostics 'Customer Delight' Achievement

The very nature of the environment in which Roche products are used dictates that Roche products must be free of defects. One of ...

Nursing and the Use of Family Theories

features of family life; That the families will develop different strengths and capabilities of promoting family growth and develo...

Cost Profit Volume Costing in the Modern Commercial Environment

are costs which are no incurred unless the units is made. The CPV will be based on assessing the contribution level of a product p...

Employee Motivation and Retention

JCs Casino, to advise them in how to best combat problems with employee retention. Both dealers and housekeepers at the casino hav...

Speaker Notes on Talent Loss

multiple rewards for his designs and was highly valued by his co-workers, and management and leadership at all levels. Unfortunate...

Homeland Security Personal Response

are occasionally updated, which means the activist is still under secret surveillance. Considering the culture of fear in which Am...

Cost Savings in Email Communications

Tauhert (1998) lists six characteristics of an effective approach to knowledge management: * Collaboration. This...

Police Officers and Measuring Arbitration Impact on Wages

officers salaries in the event of arbitration. The study is expected to prove that wages and salaries that are negotiated are com...

Textile Manufacturing and Accurate Measuring of Color

This paper considers the importance of measuring color accurately in the textile manufacturing industry in ten apges....

Differences in Memory Retention Between Television and Print Media

This paper provides a proposal for a research study on the topic of learning and memory retention. The author poses the question ...

Economic Wealth and the GDP Measurement

doing economically, than the Gross domestic product does. Although the Government views the GDP as the best indicator of the coun...

Employee Development in the U.S. Army

possible. Additionally, the right people also must be in the right positions so that they want to remain where they are, growing ...

Utilization of Research/Nursing Shortage

Kanters position that the situational aspects of a working environment have the ability to influence worker attitudes and behavior...

Productivity : Measuring And Improving

Keane said there are six principles involved in productivity management, which are: 1. Define the job in detail (Project Managemen...

Early Retention in Education: Does it Improve Student Achievement?

is that before the start of the 20th century, children in schools were not even grouped according to grade levels, but instead bas...

Quality Initiatives and Customer Service Employee Retention

After implementing quality initiatives and becoming the first service organization to win the Baldrige Award, the company realized...

Improving Food Safety

Fahrenheit. * Food should be discarded if conditions result in the lack of refrigeration above 40 degrees Fahrenheit for any signi...

Factors of Organization Behavior and Job Satisfaction

organizations unconscious beliefs, perceptions, thoughts and feelings. Changing culture cannot be done by edict, but estab...

Proposal for Marketing and Measuring Customer Satisfaction in a Local Company

stated the integrated marketing communications; "is a concept of marketing communications planning that recognises the added value...

Marketing Proposal for Wynnbrice

increases the cost of the advertising. The first tool will be the use of short radio commercials. The majority of drivers will l...

Designing a Balanced Scorecard

firm operates in a number of markets some, such as the carbonated drink market are seeing a slight decline, (Kotler and Keller 200...

The Value of Internal Development

no need for security. This loan is made to begin some sort of income-generating enterprise, regardless of size. This may be a smal...

Defining and Measuring Customer Loyalty

The writer looks at some definition to be used when undertaking research into customer loyalty. The paper starts with definitions ...

Comparison of Customer Service Standards at GE and AOL

good customer services is not this simple, there are also many strongly systems in place that have received a high level of invest...

B2B and B2C Marketing: Similarities and Differences

supposed to be given good information, but when it comes to B to B, there are things that the business owners are expected to know...