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nuts and drinks instead) and even a change in clothing. Rather than uniforms, SWA attendants and pilots dress casually, in polo sh...

quality measures or controls"1. For companies operating in a competitive environment management control systems can be examined ...

the way for the 1993 partnership between Northwest Airlines and KLM Royal Dutch Airlines and the Open Skies agreements were extend...

to a destination (though there may be two or three changes in the meantime) rather than to a major city "hub," which then branches...

close scrutiny from Wall Street. Looking specifically at Classic Airlines and the individual situation there are some worry...

online-mediated travel (Ryanair Holdings PLC, 2009). Threats * Slowdown in the economies of the UK, Europe and the world; * Increa...

the same segment, flying many of the same, or similar routes. Examining these two companies demonstrates the way that they are com...

a positive impact in terms of supporting or even creating a competitive advantage (Huczynski and Buchanan, 2007). There is a gre...

which bills itself as no-frills, but with frequent flights to various locations. SWA earned its fame for being a "fun" airline and...

value for passengers with low process, a model that had been successfully developed by Southwest in the US. The costs are kept as...

offering a range of travel services ands other complimentary services, which helps to support the sale of airline tickets as well ...

that provide this route on a direct basis; British Airways, Virgin Atlantic and American Airlines. Other airlines, such as KLM and...

Southwest is one of the US airline success stories, at a time when there is consolidation the airline industry Southwest may have ...

is useful in terms of the models, but it does not provide up to date information regarding the demands and patterns of demand as w...

Childs (1972) it is the leader, in the form of the CEO that is responsible for making the strategic choices within an organization...

to the US (Virgin Blue, 2010) When assessing the companies strategy and the way that they undertake strategic planning there can...

in terms of the bottom line of profit has long been proven inadequate. Todays business professional knows instead that the cultiva...

to pull itself out of the mire that constitutes the greatest economic recession since the fabled stock market crash of 1929, nearl...

Clark E; Lukas E, (2008, Nov), Hedging mean-reverting commodities, retrieved http://papers.ssrn.com/sol3/papers.cfm?abstract_id=12...

flux, with both the supply of the product varying, and the amount of demand also fluctuating due to other related factors. If we c...

Since the deregulation of the U.S. airline industry in the late 1970s, there have been a number of air carriers that have come and...

Discusses quality differences between American Airlines (a global competitor) and Southwest Airlines (a local competitor). There a...

reviewing some of the important issues in the literature which have guiding the way that the data was collected and analyzed. Foll...

in place for some time. 2. Introduction Southwest Airlines is the largest and arguably one of the most successful US domestic ai...

strategic choices and how it is aligned with the vision and mission statements. 2. The Strategy of Southwest Airlines Michael P...

of US airlines, supported by an efficient operating model with aircraft turned round quickly to maximise the revenue generating ti...

seen as a maturing industry, and can intensify competition among the largest remaining firms (Hooley et al.,, 2007). The airline i...

rather than predominantly reactive to market forces influencing prices (Dognais, 2010). Marketing in terms of promotion and abil...

even if airlines are leased tends to be high (Belobaba et al, 2009). The high level of concentration and use of existing brands al...

are empowered to help the customers. The main aim is for the call center operatives so solve the customers problems. This aim is t...