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Concurrently, these same companies are interested in building long-term relationships with their customers, and it has become appa...

staff member who hears or sees information that they believe will make the guest more comfortable (Berinato, 2002). The Ritz-Car...

be in contact with customers by telephone, Internet, email and "snail mail," with the most common forms of initial contact being b...

or a cheaper alterative will do the same job. This is the way of controlling spending, but to management costs and spendin...

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

on this mission to the detriment of customers needs. Kan, Basili and Shapiro (1994) report that the "the 1960s and the year...

a greater effect on African Americans than practically any other book published up until that time. William H. Ferris writes in 1...

business in Chapter 1, and Chapter 2 examines the companys external environment. This includes the political and technological en...

a potential customer may be evaluating how much mortgage s/he can afford. Available calculators target individuals seeking to con...

In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ...

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi...

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

Just before Thanksgiving 2013, malware was installed on Target's security and payments system that was designed to capture all the...

find the Internet a valuable tool for public relations but it can also cause headaches, too. The Internet has added new public re...

In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio...

In five pages this paper examines the impact of marketing creativity on the sales of Nike in terms of the long established relatio...

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

In a paper consisting of 12 pages identifiable freedoms and legal standards are discussed as they relate to pornography and civil ...

first level of human relations issues addressed here is the relevancy of compensation for emotional labor. "Four general dimensio...

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

be approached in new ways, but more importantly, with a profile, a target market can be created. For example, if one runs a toy st...

In eight pages the impact of technology on banking is examined in an overview of talking teller machines, biometrics, and issues i...

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

Information management has become big business in the 21st century. This report analyzes two competing retail outlets and how thei...

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

In a paper consisting of fifteen pages various topics such as three fold society's social performance, public issues strategic man...

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

In six pages this research paper examines the tension that exists between independence and dependence as reflected in Nathaniel Ha...