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Essays 331 - 360

Ritz Carlton Hotels and Customer Service

high standards even in minimum service because of its receipt of the Baldrige award. The Baldrige award is directly linked ...

E-Commerce, Tax Revenues and Physical Stores

Internet sales would result in decreased sales at traditional brick-and-mortar stores (1999). That seems to make logical sense if ...

European E-Commerce

A paper addressing the current state of European e-commerce. The author suggests strategies for American businesses releasing Eur...

Enlightened Leadership Book Review

approach to changing the way a corporation does business puts the motivational horse behind the enhanced productivity cart. A...

Customer Service Scripts

form of exchanging revenue for the firms product or service, but it is the internal customers that keep the external ones returnin...

Information Systems in Wireless Telephone Sales and Marketing

the customers needs. Introduction Database growth and management have been important from the earliest days of database dev...

Assessing a Web Site

does not know what colour they want there is even the option to allow the artist to choose the colour. Clear pictures of the goods...

The Use of E-Commerce at the US Naval Hospital in Guam

medical field is in sharing medical records which can be financially advantageous (Maduri, 2004). It is also a practice that can h...

Nokia in China

market and market share is growing in a rapidly expanding market (Yin, 2006). For Nokia, or any of the companys existing or pote...

Wal-Mart's E-Commerce Operations

the company; Sam Walton and also the companies own statements. Sam Walton said of this strategy that "The secret of successful ret...

The Case for an International, E-Commerce Treaty

and outside the EU. Ma y of these transactions and any disputes arising from, or related to e-commerce many find a remedy through ...

Development of Online B2B Relationship with Current Customers

for a season two years before the products will find their way to Gap stores. It arranges for contract manufacturing in several c...

Management of Information Systems; The Use of E-Commerce as a Business Solution

the level of exposure to costumers that the company is able to achieve. British Airways undertook the internet strategy in an ...

Strategic Impact Of E-Business Supply Chain Management; The Case of Asda

and with regular supplies needing to be delivered there can be a high opportunity cost where stocks of goods are depleted, not onl...

Teamwork, Stress and Organizational Behavior

in terms of goals and objectives (Weiss 1998). To clarify what is meant by "teams," Jon R. Katzenback and Douglas K. Smith offer t...

X- AND Y-THEORY AND LOGISTICS

empowerment and the taking of responsibility. Though it might seem as though these two are at the opposite end of the spectrum, le...

Assessing an Investment for a Hospital

an assessed internal rate of return of 4.46%. This assessment was made using the accounting convention of conservatism. However,...

Assessing the Success of an IT Implementation in a Healthcare Setting

The writer presents a paper which looks at the implementation of electronic patient records for a company providing medical care f...

Two Types of Healthcare Information Systems

opportunity to lower costs, decrease errors and promote increased productivity. The following paper examines two types of healthca...

Report Proposing the Adoption of Electronic Health Records

additional costs of transcribing existing active patient records. The implementation will also incur additional operating costs,...

Implementing Electronic Health Records in the US

In the US there is a requirement for healthcare organizations to use electronic health records (HER), also known as electronic pat...

Edgard Varese

it is not a work that may be argued as influential. It may be argued that his dissatisfaction and frustrations in his personal lif...

Reflecting on the Implementation of a Fall Prevention Program

The writer reviews a project from the perspective of a student, reflecting on the effectiveness of the project implementation. Af...

Technology Implementation at SJMCH, A Case Study

This research paper presents a case study of the implementation of electronic technology at St. Joseph Medical Center at Houston, ...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...

IT's Quality Culture

goals" (p. 41). The fact is not news to anyone working in IT project management, but its magnitude may be. At a time when busine...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...

Banking Industry and Electronic Security

type of cryptography (2000). The Mississippi Secretary of States office for instance describes a digital signature as "a computer-...

United Kingdom's National Health Service and Technology

In five pages this paper examines the NHS of the UK in terms of the impacts that have resulted from technological developments wit...

Employees and Electronic Monitoring

made it almost imperative for employers to monitor their employees actions on the Word Wide Web. While this sounds like some sort ...