YOU WERE LOOKING FOR :UNITED AIRLINES SOUTHWEST AIRLINES AND CUSTOMER SERVICE
Essays 631 - 660
improvement in the bottom line if the changes are beneficial, but the resulting process soon reveals areas in which it can be impr...
the customer can expect their package in 1-2 weeks. It does not, however, indicate what kind of shipping is involved. They do not ...
In twenty five pages this paper presents a literature review of customer service changes within the corporate sector and the impac...
the problem of a shortage of potential call center employees with adequate language skills; and the benefits of integrating langua...
prices and quality? On the one hand, in a free market economy, in which the consumer determines the product and distributi...
the hotel in question. Relationship marketing involves building a definite give-and-take relationship between the customer and the...
In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b...
In eight pages the impact of technology on banking is examined in an overview of talking teller machines, biometrics, and issues i...
In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...
In five pages this report considers the issue of employee empowerment and examines how organizations can use this to their advanta...
In a report consisting of seven pages a proposal for declining bank industry customer service standards is considered and proposal...
In twelve pages this paper examines public relations in a discussion of the role it plays within organizations that goes beyond th...
dependably when customers are happy and continuing to buy. Similarly, control of receivables indicates that there will be only a ...
In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ...
upon the practice of determining what methodologies can be used to obtain those products at the lowest costs and share such fortun...
In fifteen pages this paper discusses long term care facilities in a consideration of customer service issues. Twelve sources are...
In twenty five pages a small database business called DataHelpers is discussed in terms description of the online sales' companies...
In seven pages this research paper considers the decline of customer service offered by the American department store R.H. Macy's....
In nine pages this paper discusses how Saks Fifth Avenue's retail changes generated sales increases through improved customer serv...
is the notion of both individual and company accountability, stellar service and support, and superior corporate citizenship (20...
other organizations have envied and virtually no one could duplicate. Much of the current culture at 3M can be traced to the pron...
Crevasse and Andrei Kakov sought to market services, namely that of high-end helicopter skiing excursions. Crevasse and Kakov nee...
service in a plan is paramount (Hesketh, 1998). In addition, with Dr. Finch (presumably) wanting to be seen as a "communit...
as Poly Tours" (Lunn Poly, 2000) was founded in 1888 with the aim of providing "holidays abroad at reasonable cost for the student...
all but the busiest times. This is the report of a series of surveys and observation times. Both customers and employees w...
it needs to ensure that it addresses the problem as eagerly as it accepted the sale. The customer service department of any busin...
of people comprising the group being managed. The manager of a group of engineers will have a much different approach to the duti...
give accurate real-time views of current business results, which can be invaluable in todays hypercompetitive and fast-paced busin...
It was in the early 1990s that the integrated call center began becoming reality. AT&T, the old Northern Telecom and other centra...
that the problem exists: it does not, however, necessarily address difficulties with internal and external communication, lack of ...