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Essays 511 - 540

Healthcare, Change, and Leadership

organisational changes fail at a rate of 29% (Maurer, 1997). Reengineering is higher at 30% and of most concern is the figure for ...

The 2004 Film Miracle and an Application of Leadership Analysis

subject of Gavin OConnors 2004 film, Miracle. As portrayed by Kurt Russell, Brooks is presented as a no-nonsense disciplinarian w...

Contemporary Appalachia, Transportation Challenges, and Mental Health

Transportation in Appalachia presents problems both in terms of the public and private variety. In summary, public transportation ...

Douglas McGregor's The Human Side of Enterprise and Leadership

be regarded as the bible of modern leadership theory, The Human Side of Enterprise. The central theme of this work involves the u...

Leadership and the American Express Company

and influencing change" (Komives, et al 593). The new components of leadership focus on supporting "collaboration, ethical action ...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Advanced Practice Nursing and Leadership

The ever-changing nature of Americas health care system has introduced a chaos in a population that for more than a century has be...

2 Adolescent Peer Interaction Journal Articles Reviewed

most part, peer groups are formed out of a similarity in interests and personality behavior. This clearly explains the reasons wh...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

The Foundation of Merit Public Service in American Democracy by Patricia Wallace Ingraham

one needs the combination of power and government in order to enact any level of civil service politics; however, it can also be c...

How Has Services Marketing Shaped The Concept Of Marketing For Organizations

low level of accompanying services, these may be goods where there is a reliance of sales, such as car sales, the goods are the co...

Child Protective Services (CPS) In Arizona

Once considered dependent, the courts engage in a review hearing on the childs behalf no less frequently than at six-month interva...

Leadership in the East and the West

there will be a greater level of collectivism in areas which have are communist culture, such as China, is Muslim areas and those ...

Humanistic Leadership & Nursing Unions

with humanity, that is, to be humanistic in ones orientation refers to the principles of humanism, which has been given a variety ...

Getting Real with Diversity and Leadership

2001 at its Fayetteville, North Carolina call center (Hold the Phone, 2002). DiversityInc Magazine rejects euphemism, whit...

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

Leadership and the Creation or Maintenance of Positive Cultures

to ensure that the rules were obeyed and the productively was maintained or increased. (Huczyniski and Buchanan, 2003). The focu...

Moses & Jesus Leadership Characteristics

Sacrificial leadership: Jesus sacrificed Himself for all of mankind (Chandra, 2004). Servant leadership is most often associated...

Web Services Technologies

key to the development as it is this that specifies the way in which the interoperability will be achieved, allowing the different...

Democratic Nursing Leadership

ability to empower and grow people" (Gokenbach, 2003, p. 8). Over the past decade, there have been numerous studies that have fou...

Turkish Business and Leadership

This 8 page paper is written in 2 parts,. The first part looks at a Turkish business; Çolakoglu A.S, a yarn manufacturer, and exam...

Leadership Journal

person they want to be (Drucker in Hesselbein et al, 1997). Charles Handy, another recognised management Guru cites the short-sigh...

Leadership Style/MacArthur & Patton

to be so remote as to be unapproachable (Manchester 5). He is described as wrapping "himself in a cloak of dignified aloofness" (M...

Measuring Service Quality

research into the way service should be provided and measured to ensure there is alignment of the service given and the customers ...

Pricing at the U.S. Naval Hospital, Guam

essentially sets prices for all of American health care, as explained below. Aside from pricing according to production cos...

Tourism Service Questions

QUESTION #2 What are the two dimensions of service? Which is harder to measure and why? The two dimensions of service are the tec...

Robert McNamara/An Ethical Analysis

film, McNamara discusses several of the primary lessons to be learned from wartime experience, which are covered in detail in his ...

Matching Leadership Development and Compensation

no longer met the demands of the business environment" (Lawler and Worley, 2006; p. 1). They had failed to change at a time when ...

Product Operations Management and Services Operations Management

similar, where the idea of the selling the product was to satisfy the customer with the product in terms of quality and availabili...

Self Improvement in Leadership and Management

equated with a leaders pattern of interactions that actually serves to make the group more powerful, developed and satisfied. Such...