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Balanced Scorecard; The IT Balanced Scorecard As An Extension of the Business Balanced Scorecard

Prof. Robert Kaplan and David Norton, who are credited with inventing it, and later by Renaissance Solutions Inc, who aided them t...

Croatia; Political Aspects and Change During and Immediately Following the Second World War

Germany. The period of time was one that introduced a period of ethnic intolerance (Kunovich and Hodson, 1999). The object...

Managing People In An Organization

one can master without considerable diligence. While the sales representative works primarily on a one-on-one basis with clients, ...

Reclaiming Hetch Hetchy Valley

a scattershot approach to the issue, lets concentrate on only two: first, that there are other, better ways for San Francisco to g...

Bureaucracy and IT Project Management

different factors that impact on software management which are unique(Sukhoo et al, 2005). Some of the issues not only in...

Islamic Banking and Finance

mainstream, and many mainstream banks are setting up Islamic banking divisions, Hong Kong and Shanghai banking Corporation (HSBC),...

Tracing Proprietary Claims on Sham Trusts under Common Law and Equity Law

this is an approach which is particularly applicable to chattels which are easier to identify as specific items (Martin and Turne...

Do Leaders Make a Real Difference in an Organizations' Performance?

argued that leadership still has a key role in encouraging and promoting those who do spearhead success. In other words, is it myt...

The Controversies over Autism and its Impact on Treatment Choices

on the choices of families and on treatment options for autism. This study will consider the existing controversies, including as...

Motivation and Pay within the Tax Regime of Ireland

et al, 2005). This gives employers some particular issues to deal with, the workforce is very diverse and the inequality can be ...

A Child’s Voice/Holistic Perspective

and the spirit says, "Ahhh, everything feels much better now" (Wooten, 2005, p. 510). Another factor in her relationships with c...

Noise Levels at an Oil Refinery: A Study of the Noise Levels, Risk of Hearing Damage to Employees and Its Controls

Literature Review Work-related hearing loss, also known has noise-induced hearing loss (NIHL), is a significant workplace s...

Exposure of Sanitation Workers to Disinfectants in a Hospital Environment

and staff. Of lesser concern have been the indirect impacts of disinfectant use, including the risk to the sanitation workers due ...

Did Paul Write Ephesians

includes a number of words not found in other Pauline letters; 2. Style. The first half of the Letter, especially, has a full and ...

Harvard Business School Case Study Analysis: Questions and Answers (Expanded Version)

This 11 page paper examines a Harvard Business school case study entitled SG Cowen: New Recruits. Question and answer format is...

Quality of Life with AIDS

system, decreasing the natural defenses that allow the body to fight off infections and diseases (Etiology, 2008). As this suggest...

Customer Relations Problems at Costco

missing. The implementation of a customer service program certainly would help resolve the issue because Costco pays attention t...

Evolution of Cell Phone Technology and Usage

2001, the "Handspring Treo 180" became the first phone to include a QWERTY (standard) keyboard; the Blackberry made its appearance...

The Peter Principle And Human Resource Management

to do with the inertia of hierarchies in any type of organization wherein those who are promoted are not innovative but rather, th...

An Example Brief and Appellate Decision

appeal the decision to the Armed Services Board of Contract Appeals (ASBCA) within 90 days or begin action in the Court of Federal...

Diabetic Education for Continuing Education for Nurses

methods with measurable outcomes, creating a link between existing research and nursing process, define the role of nurse educator...

Ethics and Homeland Security

This is a foundation that urges one to see the good elements of homeland security and increased law enforcement involvement. But, ...

Arming Airline Pilots

the cockpit with lethal force" (Up in arms, 2002, p. 3). There is a great deal of evidence to support Luckeys assessment, as liber...

Measuring Service Quality

research into the way service should be provided and measured to ensure there is alignment of the service given and the customers ...

Customer Satisfaction Action Research

of the first customer survey and training in elevating customer service quality and customer satisfaction. Customers will b...

The United States - A Reluctant Welfare State

the challenge of numerous social problems throughout its history (Jansson, 2000). During the colonial period, indentured servants ...

Germany's Poor Use of Submarine Warfare During WWII

it should be said that sea travel was quite important during these wars. Submarines, sometimes called U-Boats after the German phr...

Urban Development: Lyon, France and Göteborg, Sweden

A central part of the developments in Lyon involve the Cit? Internationale, which will essentially be a small city unto itself, a ...

Homegrown Terrorism: Violence in the Pro-Life Movement

methods used by Islamic fundamentalists. That is, each faction uses bombs. Sometimes, assassination is used as well. There have be...

A History of Foreign Language Curricula in American Schools

of the world speaks languages other than English. Hence, there is good reason to speak the language. Yet, American public schools ...