YOU WERE LOOKING FOR :Age of the Dot Com and Customer Service
Essays 1 - 30
the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...
In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...
The current position of online retailer Amazon.com is considered in ten pages first in terms of its strategic position and then di...
and start reading it straightaway, in the case of a CD they can listen to it immediately in a car. Ordering any product online mea...
its base of subscribers for its services. Overall, as the Internet becomes the means of shopping for many consumers, Intern...
be a good one to shoot for. What information was collected to build the labor-management system (LMS) and how was that...
the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...
and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...
2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...
good customer services is not this simple, there are also many strongly systems in place that have received a high level of invest...
In eight pages this paper discusses a management plan for a new dot com enterprise and discusses the importance of a capable Chief...
In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...
a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...
method of evaluation identifies different measures where there may be a gap between the level of service expected and that gained....
communication will have fewer levels to traverse with fewer gatekeepers so that there is a greater chance of management at higher ...
the customer can expect their package in 1-2 weeks. It does not, however, indicate what kind of shipping is involved. They do not ...
include a jobs section as well as a section containing white papers across a large number of different areas such as SOX complianc...
into a fan or an advocate, good customer services that resolve problem quickly and professionally can help create an enhanced loya...
After nine years of operation, Amazon finally has achieved some profitable quarters but still has not completed a single profitabl...
In 1995, it was a given that anyone purchasing goods from an online retailer would need to supply a credit card in order to comple...
A 12 page research paper that explores the topic of customer satisfaction and how it is related to both profitability and product/...
supports 164 currencies and four languages for conducting its business. PayPal PayPal (www.paypal.com) is a...
In five pages http://www.eddiebauer.com and http://www.sundancecatalog.com are compared in terms of eCommerce Internet shopping wi...
being that help line individuals read from scripts determined by customers responses to specific questions required by the scripts...
that flows. The crashes can result in large levels of wealth being destroyed and the potential for the crash to cause a depression...
is made. Mayes cites 6 reasons that may impact on a rational judgment, these are overconfidence, fear of regret, cognitive dissona...
In six pages this paper discusses how New York's real estate industry has been affected by dot.com businesses and sites. Six sour...
In eighteen pages this paper examines Freeserve in a comparative analysis of dot.com companies' value when compared with their tra...
In five pages this paper discusses the problems that even a successful dot.com like Amazon faces. Six sources are cited in the bi...
In a paper consisting of six pages the future of dot com ventures in light of recent failures and the impact of globalization are ...