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Essays 1321 - 1350

Service Quality and Process Improvements: A Teaching Case Study

conjunction with the context information provided in the case to draft a solution. In doing so, they often take the part of a "cha...

CALIFORNIA PIZZA KITCHEN AND CUSTOMER SATISFACTION

The restaurant business is a very difficult one in which to operate. If everything isnt just right, from the food, to the service,...

The Re-designing of Job Specifications

more of a smaller part of each task, to increase efficiency, this is an approach that is linked to the efficiency approach. The r...

Leadership Skills and Open Communication at Mattel

blame rests with the leaders of that organization. Even multinational corporations are no different. Reports from toy giant Mattel...

National Health Service Performance Assessment

the polices and feeling ion the country there probably would still have been a National Health Service without him, but he also sh...

Providing Service in the Hospitality Industry - A Case Study of a Gordon Ramsay Restaurant

opened by the now well known TV personality and chef, before he become well known. Before opening this restaurant Gordon train...

Comparing and Contrasting TQM and BPR

result in improvements (Mintzberg et al, 2008; Reed et al, 1996). Defining TQM is difficult, there is no standard definiti...

Patton Fuller Case

privacy issues, as well as the patient medication processes. Sitting quality improvement strategies for the IT and privacy issues ...

A Comparison of Logistics Operations for an Online Company and a Bricks and Mortar Company

The writer of different areas of logistics comparing an established online business with an established retail business. Using an ...

Management Information Systems

more ubiquitous part of business in the 21st century, more people are beginning to ask questions about how, specifically, internet...

The Qualities of Nance's "Armor Bearer"

accompanying their masters into combat, carrying their shields and armor as needed (Nance, 2003). The purpose of such individuals,...

The Defunct Project to Build a Rail Link to Edinburgh Airport

the final project was determined a feasibility study took place to identify the various options that were available for the buildi...

Healthy Food Access in Food Deserts

problem as it exists in public schools around the country. Of course, there already exists some degree of regulation over what goe...

Improving Operational Aspects of a Media Company

broad basis with the general objective of increasing production whilst decreasing costs. It concentrates on a multifaceted holisti...

Health Care Legislation: A Multi-Dimensional Concept

labyrinthine topic which is overwhelming in terms of both accessibility and comprehension. This is because the health care industr...

Assessing an Arbitration Case

change, as such it may be argued that this becomes a counter offer, but the change is accepted so there is a valid new offer accep...

Knowledge and Success Factors in Project Management

and measurement. This is an initiating point and is errors are made here subsequent processes will have the potential of compoundi...

QUALITY AND DEMAND

The result for SK Shanghai was, of course, a better and stronger face in the marketplace, which, of course, attracted consumers. B...

Questions About Project Management Articles

all can be outlined and appreciated. For example, if this is a project for a new supermarket it may include all elements from the ...

ROLE OF QUALITY - ZJZ COSMETICS

Proposed implementation of quality processes among the researchers at ZJZ Cosmetics. There are 5 sources listed in the bibliograph...

Marketing Gourmet Food for the French Market

high quality service reflecting the positioning (Hooley et al, 2007). The market potential is very large, France is the largest ...

British Airways - Quality of Operations

good definition, but it does not help with a framework, the key is to assess how this may be assessed in a measurable manner....

Air Traffic Control as a Career

safe by directing air traffic. This paper considers why the student is considering choosing this for a career. Discussion Air tra...

Ethical Dilemmas in Nursing

management dilemma" and is written by Orly Toren and Nurith Wagner. The authors discuss different ethical dilemmas nurse face dail...

DEFINING QUALITY: A LITERATURE RESEARCH AND REVIEW

Quality cannot be managed effectively unless organizational leaders can define quality and then get everyone in the company to bot...

Market Expansion for a Gourmet Retailer

appreciate highly differentiated high-quality gourmet food. This may be seen as a niche market, making a mass-market strategy, suc...

Comparing 3 Logistics Companies

developed into a value chain and the expansion of this to the virtual value chain. The first of these systems was the COSMOS syste...

Service Organizations in the Implementation of TQM

from its introduction. The meaning may be different to the various people or organizations that implement or study it as there is ...

Disney, the Epitome of the Entrepreneurial Spiral

entrepreneurial spiral. It is the success of the entrepreneurial spiral in Disney that helped them ride out a number of threats to...

TOTAL QUALITY MANAGEMENT: FAD OR LEGITIMATE TOOL?

many definitions out there, however; such as continuous improvement, customer focus and employee involvement. Most TQM gurus also ...