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Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

The Importance of the Assurance Role of the Auditor

the annual accounts is to present the financial performance of the company for the last year, with the main stakeholder group bein...

Customer Ignorance In The Food Service Industry

given meal, with breakfast being the absolute worst time for dealing with this person. The more the food server hustles to meet t...

Product Operations Management and Services Operations Management

similar, where the idea of the selling the product was to satisfy the customer with the product in terms of quality and availabili...

Pricing at the U.S. Naval Hospital, Guam

essentially sets prices for all of American health care, as explained below. Aside from pricing according to production cos...

Measuring Service Quality

research into the way service should be provided and measured to ensure there is alignment of the service given and the customers ...

How to Professionalize the Foreign Service of Guatemala

than an office will ever be in Guatemala. Further, the cultures are different. Yet, despite that, it is also true that the U.S. ca...

Tourism Service Questions

QUESTION #2 What are the two dimensions of service? Which is harder to measure and why? The two dimensions of service are the tec...

Supreme Court Ruling on Cedar Rapids Community School District v. Garret F.

In five pages the case in which the Supreme Court ruled that a school provided nurse should attend to a student dependent upon a v...

IRS Rules and What is and is Not Dependent

In five pages a scenario involving a conflict between the Internal Revenue Service's interpretation of this law and that of the ta...

Health Care Systems Reengineering

In nineteen pages this paper discusses health care services' infrastructure and considers reengineering and quality improvements t...

Library Services Outsourcing

In fifteen pages this paper examines the practice of public library services' outsourcing. Thirty one footnotes and seventeen sou...

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

Red Cross of New Jersey

In five pages this paper examines the New Jersey Red Cross in terms of its social services programs including meals on wheels, blo...

Quantity Surveyor and Cost Planning Services

In five pages the practice of quantity surveying is examined in terms of its cost planning services in which the services are desc...

Marketing to the International Community

Culture is important for a business to consider in international marketing, but also such mundane issues as electrical service and...

UK Financial Services and Marketing

In seven pages this paper examines the financial services' market in the United Kingdom in a consideration of purchase types, purc...

Post Traumatic Stress Disorder and Incident Debriefing

actually felt the building shake, for example, are at the most risk for the disorder (2001). At the same time, one psychologist cl...

Examination of Cultural Competence

work. That idea may now be articulated in a sophisticated professional language with phrases derived from differential diagnosis ...

Customer Service from the Perceptions of Customers

In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...

AlliedSignal's Internal Customer Service

In ten pages this paper examines how internal customer service was increased through shared business services applications at Alli...

Regulating Financial Services in E-Commerce.

This research paper addresses problems that can arise in the regulation of the on-line financial services industry. The author fo...

Competition Between UPS, FedEx, and USPS

understand the terrible plight of the US Postal Service: "Why would the Postal Service be the only company in the U.S. thats unaf...

Information's Function in the Context of Managerial Decision Making

This research paper examines two areas in regards to this topic: the role of manager and also how managers utilize information in ...

Federal Express and the United Parcel Service

of corporate warfare. Both companies seemed to almost burst on the scene, but in reality both have the histories that make ...

The Call of Service by Robert Coles

In seven pages this paper discusses public service individuals' motivations, expectations, and desires as presented in The Call of...

The NHS as a Model of Healthcare

by many the local and national government ought to have a more important role in the healthcare of the nations. As early as 1900 t...

The Benefit of TQM in Support Operations

the education itself, but quality support services. At the same time there are budget cuts and universities are having to assess...

Country Service and Young Adults

This paper presents the argument that young adults should provide some country service either in community organizations for the d...

Packing Switching Movement to ISDN or Frame Relay ISDN

on the way for folks who live in high-density population regions in terms of actually be able to access ISDN services. The proble...