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Essays 361 - 390

Thomas M. Hout's Harvard Business Review Article, 'Are Managers Obsolete?'

that "companies that last do so because managers who run them are exceptionally good at what they do" (p. 116). Those in this ca...

Business Environment of Italy

In ten pages this paper discusses the contemporary business climate that exists in Italy. Eighteen endnotes are includes as are e...

Beyond Customer Satisfaction to Customer Loyalty by Keke Bhote

1970s were the first time that US industry copied the Japanese as they became entranced by the lure of quality circles. The eighti...

Innovation of Cellular Office Technology

In an outline comprised of three pages the improvement of cellular technology is considered with the emphasis on the reality that ...

Electronic Payment And Security Subsystems in E-Commerce

e-commerce subsystems incorporate several different and complicated applications that employ various levels of functionality. As ...

Carr, Gillepsie, and Drucker on Business Ethics

It appears that Carr has not even a speaking acquaintance with the concepts of integrity and trust. Neither does he effectively s...

Business Strategy and the 'Peter Principle'

In seven pages this paper discusses the Peter Principle and how it can be applied to a contemporary business setting. Four source...

Contemporary World and Taoism

in modern Chinese society; however, as the following discussion will illustrate, Taoist principles are also influencing Western cu...

Technology, Skills, and Corporate Structure

In 13 pages this paper discusses the corporate structure in a consideration of ecological web and cobweb models in a consideration...

Business World, Morality, and Gender in Sophocles' Antigone

In six pages this classical Greek play is examined in a consideration of power, control, and gender prejudice and how the contempo...

Customers and the Transformation into Loyal Customers

profits while expanding the business. Most marketing strategies neglect the repeat customers. Just because a customer has shopped ...

Greece and Insurable Interest

FOB are given uniform definition and the responsibilities of each party, such as insurance, are clearly outlined (Incoterms, 2004)...

Contemporary Business Relevance of Trade Unions

Businesses do not strive to work their employees to death for nothing more than subsistence wages. When General Motors soug...

Customers' Supermarket Wants Characteristic Assessment

from it. 6 I like to shop for bargain and am attracted to special offers 7 Quality is more important than price. 8 I like to have...

Types of Business Strategies

of store shelves and created safer versions at great expense. Another example is that many department stores like Macys have...

Value-Based Management in the Financial Services Industry

Internal analysis can assist the organization in maintaining that activity. The value chain has grown in popularity because of it...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Strategic Business Approach Differences of C.K. Prahalad, Gary Hamel, and Michael Porter

In twenty nine pages this paper contrasts the business strategies espoused by University of Michigan's C.K. Prahalad, London Schoo...

Issues in Business

6 pages and no sources cited. This paper provides rhetorical discourse on three different topics that have to do with business op...

United Airlines' Marketing Audit

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

Two Studies of Information Technology

gratification and for some purchases the inability to see and feel what they are. These different elements are seen as reassuring ...

Fixed Rate Contracts and Acme Crating

In a paper consisting of nine pages the method development of designing fixed contracts for firms that are satisfactory to supply ...

Managing a Company's Branding

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

Airlines and Customer Satisfaction

In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ...

Competitive Environment and Customer Retention

In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ...

Internet Banking

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

Jordan Business and Joint Ventures

6 pages, 6 sources. This paper considers the nature of Jordanian business and the impacts of joint ventures with American compani...

Dr. Sandra M. Finch's Dental Practice and Customers Role, Satisfaction, and Retention

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...