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Essays 901 - 930

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

Information Technology and the Organization, Two Comparisons

Information management has become big business in the 21st century. This report analyzes two competing retail outlets and how thei...

Internet Banking

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...

Society, Business, and Government

In a paper consisting of fifteen pages various topics such as three fold society's social performance, public issues strategic man...

Service and Customer Satisfaction

In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les...

Independence and Dependence

In six pages this research paper examines the tension that exists between independence and dependence as reflected in Nathaniel Ha...

The Impact of the European Black Death

This eight page paer analyzes the social and political impacts of this tragic plague. The bubonic plague not only left thousands ...

Fetal Alcohol Syndrome from a Christian Perspective

effected face a lifetime of pain, frustration and disappointment, the impact on all levels society cannot be ignored. Significanc...

Managing a Company's Branding

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

Need for Change in Labor Relations

In nine pages this research paper discusses 1935's National Labor Relations Act in a consideration that changes are necessary to a...

Enhancing Customer Value

paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...

Best E-Business Practices and Policies

information for the purpose of making a purchase. The best and most successful Internet businesses offer only high-quality produc...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Customer Satisfaction and Banks

The fundamental objective of services marketing is to "design, deliver and communicate a superior value proposition to your servic...

Developing and Maintaining Customer Relationships Through Direct Marketing

Direct marketing must be fulfilling many goals as this s an area of rapid growth. This is one form of advertising that is easy to ...

Social Problems in Hard Times

Plant nothing else, and root out everything else... Stick to Facts" (Dickens 1). For Dickens, this was an atrocity of monumental ...

Analyzing Same Sex Marriages Theologically and Philosophically

in our society advocate same-sex marriages vary dramatically. Individuals of the same sex have cohabited throughout history witho...

Role of Customer Relationship Marketing

of separate unconnected events, but an ongoing event that develops and changes and is renewed. There are different stages in rel...

Policy Formulation, Globalization and Rational Choice

Hollis (2003) also makes the point that with the advent of increasing globalisation, it is no longer possible to assume that...

Journalists in the Age of Bloggers and Other Non Traditional Journalism Forms

this latter definition of the way that publishing is taking place may be seen as more controversial, while some blogs and publishe...

Creating Loyalty in Airline Customers

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

Balance Score-card Use in SMEs

for the customers that the new products need to be developed (Gumbus and Lussier, 2006). Other metrics were used, such as quality....

Spike Lee's Do The Right Thing

solely for blasting rap music on his boom box. A local DJ, Mister Senor Love Daddy, who operates a radio station also acts as a co...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

Band Societies

it is noted that a band is "made up of nuclear families that live together and are loosely associated with a territory on which th...

Connection Between Social Participation, Concept of Self, and Young People

unprotected sex, drugs, theft, driving too fast, and thrill seeking. According to Lynn Ponton, author of The Romance of Risk: Why ...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Emotional Issues Faced by Creative and Gifted Children

provide that measure of acceptance that every youth aspires to achieve. These formations of like-minded and similarly aged teens ...